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SeniorFull-timeGit
Salary Range
$132,600 - $179,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Samsara is looking for a driven IT Specialist to help create and support the company's cloud-first IT strategy, enabling rapid growth. This role involves new site planning, network troubleshooting, vendor management, and developing automation to improve work processes.
Key Responsibilities
- →Demonstrate strong admin experience in managing SaaS applications like Okta, Google Workspace, Slack, and Zoom
- →Have a solid understanding of Okta, including app integrations and automating rules
- →Deploy and manage systems that foster collaboration and productivity at scale
- →Plan and integrate tools and services that run workplaces
- →Configure and manage cloud-based telephone systems, including call routing and system integration with CRM
- →Utilize knowledge of Apple products (Macbooks, iPhones, etc)
- →Maintain an escalated tickets queue and respond to requests in a timely way
- →Document IT policies and procedures
- →Seek opportunities to improve how we work with an eye on continuous improvement and process optimization
- →Drive core operations that keep the company secure and productive
- →Mentor new hires as the organization grows quickly
- →Champion Samsara’s cultural principles as we scale globally and across new offices
Requirements
- ✓Minimum of 6 years of experience working in an IT Role
- ✓Experience working with Okta, Google Workspace
- ✓Minimum of 2 years of Tier II escalation support experience
- ✓Must reside in Canada
Preferred Requirements
- ✓Bachelor’s Degree in a STEM related field
- ✓Technical Certification
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