L3 Senior Software Engineer, RPA at Scan Com

We’re Scan.com [Upgrade to PRO to see link] the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. We're doing diagnostics differently, with solutions tailored to both patients and providers, all backed by our technology and world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers. We’re looking for a Senior RPA Integration Engineer at an exciting time – we’ve successfully launched multiple platforms and products, raised over $100m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY. WHAT YOU WILL BE GETTING INVOLVED IN: Reporting to Humale, our Chief Product & Technology Officer, you’ll sit at the intersection of engineering and operations, building the automation layer that connects hundreds of imaging center scheduling systems to Scan.com [Upgrade to PRO to see link] internal platform. Your primary focus will be designing and deploying RPA solutions that extract appointment availability and scheduling data from the imaging center RIS (Radiology Information Systems) and accurately input that data into our product. This is a high-impact, high-autonomy role that directly drives operational efficiency and patient throughput across our national network. As a scaleup business, you can expect your role to develop over time. Here are some of the types of things you could be getting involved in: - Design, build, and maintain RPA bots that extract appointment time data from imaging center RIS platforms and trigger downstream patient scheduling workflows - Navigate a diverse landscape of RIS systems, building resilient screen-scraping and data extraction logic that handles UI inconsistencies across vendors - Develop robust error handling and exception management architecture, including structured exception queues, retry logic, alerting, and human-in-the-loop escalation workflows - Build data validation and reconciliation layers that verify the accuracy of data transferred between systems, preventing downstream issues like appointment mismatches and scheduling errors - Partner with operations, engineering, and imaging center partners to secure system access, credentials, and the technical information needed to build effective integrations - Document all workflows, decision logic, edge cases, and process maps with the explicit goal of creating the foundation for future agentic AI automation THE TOP 5 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST YEAR ARE: 1. Live RPA integrations running reliably across 50+ imaging center RIS platforms, with a measurable reduction in manual scheduling data entry 2. A scalable, templatized bot architecture is in place that enables new imaging center integrations to be deployed in days, not weeks 3. Exception handling and monitoring infrastructure that maintains 99%+ data accuracy between RIS systems and Scan.com [Upgrade to PRO to see link] product, with clear escalation paths for failures 4. Comprehensive documentation of every integrated RIS workflow, decision tree, and edge case, creating a ready-made knowledge base for the transition to agentic AI automation 5. A clear technical roadmap, built in partnership with the CPTO, for evolving from deterministic RPA to intelligent automation as the company scales WHAT YOU MIGHT BRING TO THE TABLE: You don’t need to tick all the boxes to apply for this role. Whether it’s your first role or your fifth role, we believe everyone can add value, learn, and grow. However, these might be some of the ways you are currently adding value: - Production experience with RPA platforms such as UiPath, Automation Anywhere, or Power Automate, specifically building bots that interact with web-based and thick-client applications. Bonus if you’ve worked in Citrix or remote desktop environments - Proficiency in Python for scripting, data transformation, and extending RPA workflows beyond what native rolling supports. - An API-first mindset paired with RPA pragmatism: you default to HL7, FHIR, or direct API integration where available, but know when and how to fall back to UI automation - Hands-on familiarity with navigating healthcare RIS/PACS platforms, with an understanding of how appointment scheduling data is structured and surfaced across different vendor UIs - Strong skills in screen-scraping and data extraction from unstructured or inconsistent user interfaces, including building resilient selectors that survive vendor UI updates - A track record of designing robust error handling and exception management systems, including retry logic, alerting, and structured escalation workflows rather than bots that silently fail - Experience building data validation and reconciliation processes that confirm accuracy across systems - Strong documentation habits and a mindset oriented toward building for handoff, understanding that your work today creates the foundation for agentic AI automation tomorrow - A testing mindset applied to automation: you write tests for your bots, and validate outputs systematically, and don't consider a workflow dont until failure modes are covered - Experience managing bot portfolios across dozens or hundreds of target systems, thinking in templatized architectures rather than one-off builds - Comfort navigating stakeholder relationships to secure system access and technical cooperation from external partners HOW WE WILL INTERVIEW YOU: We keep our interview process short and sweet, and we’re a nimble team that can progress at pace. Here are the stages you can expect, but we might switch up the order of each step depending on team availability: - Introductory call/interview with Devin, our Senior Talent Partner. The call will be by telephone and will last about 30 minutes. - Should it feel like there is an initial fit for all, we will invite you to a 45-minute video call with the hiring manager. This is a more structured interview that will deep-dive into the role and technical needs. - All of our roles will have a small assessment stage. This might be in person, a take-home assessment, or further video calls. Length varies, but we’re mindful of your time and try to keep it as simple as possible. - Meet the founders and/or other team members. Again, the length varies depending on how many people are involved and whether in person or via video call. - Offer! BENEFITS: We go beyond the basics with our benefits package. Here’s what you can expect from us: - Salary range of $200,000 - $255,000 - 401k - Healthcare, Vision, and Dental - All the equipment needed for you to do your role effectively - Flexible working - Remote or hybrid working options - Personal Development budgets - 18 days PTO plus public holidays - 10 paid sick days - Inclusive policies designed by our team, for our team Diversity at SCAN.COM [Upgrade to PRO to see link] Scan.com [Upgrade to PRO to see link] is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences. We are opposed to all forms of unlawful treatment and discrimination. Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.