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DirectorFull-timeRust
Salary Range
$45,900 - $62,100 /year
This salary is estimated based on similar roles. The actual salary may vary.
ESSENTIAL FUNCTIONS:
Operational Performance & Governance
• Provide structured operational oversight across EMEA data center locations
• Ensure consistent service delivery aligned to contractual obligations and client expectations
• Support country leadership in resolving operational challenges and performance gaps
• Act as a senior operational escalation point when requiredKPI Ownership & Performance Discipline
• Drive performance across core KPIs, including:
• SLA compliance
• Incident reduction
• Client satisfaction
• Staff retention
• Audit performance
• Establish clear regional performance rhythms and review frameworks
• Lead structured recovery plans in underperforming areas
• Promote accountability and data-led decision makingData & Commercial Insight
• Leverage reporting dashboards and internal tools to inform performance discussions
• Refine and standardise reporting frameworks across the region
• Analyse operational and financial data to identify improvement opportunities
• Support workforce optimisation and predictive staffing approaches
• Strengthen commercial discipline in partnership with finance and operational leadersOperational Excellence & Standardisation
• Drive process standardisation across EMEA
• Implement operational excellence methodologies and best practices
• Lead structured transformation initiatives in underperforming regions
• Support adoption of technology and automation where appropriate
• Ensure consistency in governance, compliance, and service documentationStakeholder Partnership
• Build trusted relationships with country leadership teams
• Support regional client engagement with performance insights and improvement plans
• Promote collaboration, transparency, and shared accountability
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About Securitas
Securitas is a global leader in security services, providing comprehensive solutions to protect people, assets, and information across a wide range of industries. Founded in 1907 in Sweden, the company has grown into an international enterprise with operations in over 55 countries, offering tailored security strategies to meet the evolving needs of clients worldwide. Securitas leverages its extensive experience and deep industry knowledge to deliver reliable and innovative security services, ensuring safety and peace of mind for businesses and organizations in sectors such as retail, healthcare, transportation, and critical infrastructure. The company’s main offerings include physical security services, such as guarding and surveillance, as well as advanced technological solutions like access control, alarm monitoring, and cybersecurity. Securitas is known for its highly trained personnel, state-of-the-art security systems, and 24/7 operational support, which are designed to address both routine security challenges and complex threats. Its target audience spans multinational corporations, government agencies, and small to medium-sized enterprises that require robust security measures to safeguard their operations, employees, and assets. Securitas has established itself as a market leader through its commitment to excellence, continuous innovation, and customer-centric approach. The company holds numerous certifications and partnerships, underscoring its dedication to quality and compliance. By integrating cutting-edge technology with human expertise, Securitas delivers a unique value proposition that combines reliability, adaptability, and proactive threat mitigation, making it a trusted partner for organizations seeking comprehensive security solutions.
