Marketing & Revenue Operations Administrator at Securly13

About Securly Securly is the K-12 market leader in AI-powered student safety and wellness solutions, protecting more than 20 million students across 20,000+ schools globally. Our mission is to create safer, more supportive learning environments by identifying risk earlier, strengthening student wellbeing, and empowering educators with actionable insight. We are consistently recognized for both our impact and our culture - named a Top Place to Work, a Top 40 Most Used EdTech product, and included in the GSV 150, recognizing the world’s most innovative companies in digital learning. Our team reports strong engagement and satisfaction, reflecting a culture that values ownership, collaboration, and meaningful work. As we continue to grow, our marketing organization plays a critical role in driving awareness, engagement, and pipeline. This role sits at the center of that effort - ensuring our marketing systems, campaigns, and data operate with precision, scalability, and consistency. Role Overview We're looking for a Marketing & Revenue Operations Administrator to own the day-to-day execution of critical marketing and sales operations functions across our CRM, data, and event programs. This is a hands-on role for someone who thrives on process, precision, and keeping systems running cleanly. You'll manage lead routing, maintain data integrity across HubSpot and Salesforce, support trade show operations end-to-end, and ensure the underlying data and workflows our teams rely on are accurate and scalable. You will partner closely with Marketing, Sales, and Customer Success to keep operations moving efficiently and ensure nothing falls through the cracks. Success in this role requires a strong eye for detail, comfort working across multiple platforms, and a proactive mindset that goes beyond task execution to continuously improve the processes behind the scenes. Compensation: Up to $50,000 base salary Location: United States (Remote) Reports to: Marketing Operations Manager Key Responsibilities CRM, Data & Compliance • Monitor and re-assign contacts and leads throughout the day across the BDR, Sales, and Customer Success teams, ensuring unassigned leads from workflows are promptly routed to maintain speed to lead. • Conduct daily audits of opportunities in Salesforce to ensure accuracy of lead source and campaign influence data, identifying and correcting discrepancies to maintain reporting integrity. • Lead ongoing data cleansing initiatives across HubSpot and Salesforce, including processing duplicate records and ensuring correct contact-to-account associations. • Maintain and monitor ongoing data syncs between Salesforce and Agile Education (third-party licensing platform), ensuring data integrity of contacts and accounts across systems. • Process all data deletion requests in a timely manner to ensure compliance with applicable data privacy regulations and internal policies. Trade Show & Field Marketing Operations • Closely align with the Field Marketing Manager to support trade show operations across the full event lifecycle, including: • Pre-Show Ops: Ensure HubSpot and Salesforce are updated to reflect upcoming shows, and update workflows within HubSpot and Qualified to prepare for each event. • Lead Follow-Up: Coordinate timely and accurate post-show lead handling to ensure proper routing and follow-up by the BDR and Sales teams. Monitor follow-up activity in the weeks following each event to ensure leads are being actioned and nothing is falling through the cracks. • Reporting: Generate post-event performance reports to measure lead volume, pipeline influence, and campaign ROI. Reporting, Sales Enablement & Operations • Generate ad hoc reports as requested by marketing and sales leadership, utilizing CRM and data analytics tools to surface relevant insights and trends. • Build and maintain customer heat maps to support Sales prospecting efforts in untapped geographic areas. • Assist in testing new features, tools, and processes within the CRM and broader marketing and sales technology stack to ensure optimal functionality and usability. • Maintain accurate, up-to-date documentation of processes, procedures, and best practices related to revenue operations, ensuring knowledge transfer and continuity across the team. • Support cross-functional initiatives and synergy projects from the broader Revenue Operations team as needed. This may include dedicated support for another functional area for a period of time, as needed by the business. What you Bring • Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment. • Excellent attention to detail and analytical mindset, with a commitment to data accuracy and data-driven decision-making. • Proficiency in Excel or Google Sheets; experience with data manipulation and reporting required. • Hands-on experience with CRM and/or Marketing Automation platforms (Salesforce and HubSpot strongly preferred). • Demonstrated ability to quickly learn and adapt to new technologies and software platforms. • Excellent communication and interpersonal skills, with the ability to collaborate effectively across Sales, Marketing, and Operations teams. What Success Looks Like First 90 Days — Own the Foundation • Demonstrated a solid understanding of core CRM workflows in HubSpot and Salesforce, including lead routing, contact management, and opportunity attribution. • Independently managing daily lead re-assignment with minimal oversight, maintaining speed to lead standards. • Fully onboarded to trade show operations processes and has confidently supported multiple events end-to-end. First 180 Days — Drive Consistency • Opportunity attribution audits are running consistently and accurately, with discrepancies being identified and resolved proactively. • Data cleansing initiatives are underway, with measurable reduction in duplicate records and contact-account mismatches across HubSpot and Salesforce. • Agile Education sync process is well-maintained with no significant data integrity issues. First 360 Days — Operate with Impact • Serving as a reliable, go-to resource for marketing and revenue operations tasks across the team, requiring little day-to-day direction. • Customer heat maps are current and actively being utilized by the Sales team for prospecting. • Proactively identifies operational gaps and brings forward process improvement recommendations, contributing to a more efficient and scalable revenue operations function. Why Join Securly • Work on high-impact marketing programs in a mission-driven company that saves lives • Be part of a collaborative, data-driven marketing team • Gain exposure across lifecycle marketing, demand generation, and revenue operations • Build expertise in a modern SaaS marketing technology stack Equal Opportunity Securly is an Equal Opportunity Employer committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, religion, gender, disability, or other protected characteristics.