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Entry LevelFull-time
Salary Range
$4,590 - $6,210 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join our team. This role focuses on building positive relationships with customers and ensuring they receive significant value from our product.
Key Responsibilities
- →Build positive relationships with customers, drive adoption of our platform, and ensure they receive significant value from our product
- →Focus on onboarding, delivery and retention for our customers as well as ensuring that both sides of the marketplace are having an outstanding experience on the platform
- →Apply strong influencing and collaborator negotiation skills to offer strategic consultations, address concerns proactively, optimize timelines, and get results
- →Work cross-functionally, engaging with many teams across company, including Commercial, Product, and Engineering
- →Play a key role in crafting and optimizing our Customer Success processes as we optimize this function for scale
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About SEEK
SEEK is a leading digital platform that connects job seekers with employment opportunities across various industries. Founded in 1997 in Australia, the company has grown into a global network, operating in multiple countries under different brands while maintaining a consistent focus on facilitating career growth and talent acquisition. As a pioneer in the online recruitment space, SEEK leverages technology to streamline the hiring process, making it more efficient for both employers and job seekers. The company offers a comprehensive suite of services, including job listings, resume building tools, career advice, and employer branding solutions. Its platform features advanced search filters, personalized job recommendations, and analytics-driven insights to enhance user experience. SEEK caters to a diverse audience, including job seekers at all career levels, recruiters, and HR professionals, providing tailored solutions to meet their specific needs. The platform’s user-friendly interface and robust database make it a preferred choice for millions of users worldwide. Over the years, SEEK has established itself as a market leader in the online recruitment industry, with a strong presence in Australia, New Zealand, Asia, and other regions. The company’s commitment to innovation is evident through its continuous investment in technology and data-driven solutions, which have helped it maintain a competitive edge. SEEK’s unique value proposition lies in its ability to create a seamless ecosystem that not only matches talent with opportunities but also fosters long-term career development and business growth.
