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Mid LevelFull-timeScrumGitDevOps
Salary Range
$73,440 - $99,360 /year
This salary is estimated based on similar roles. The actual salary may vary.
ServiceNow's Impact Engineering team creates applications to help customers, and our Customer Success Delivery teams quickly maximize the value of their ServiceNow investment.  
What you get to do in this role: 
The Director of Impact Engineering will lead a team of approximately 20 engineers based in Ireland. This role is expected to effectively execute the following requirements: 
• Partner and collaborate with Product Management, Design, Architecture, Program Management, Platform Engineering, and Product Engineering to execute the digital experience roadmap for Impact. 
• Leverage the power of the ServiceNow Platform while minimizing the need for custom code to speed innovation and quality deliverables. 
• Collaborate with Impact Engineering leadership to help with implementation of complementary or related ServiceNow products, e.g., SPM and ALE. 
• Be a decision-maker and arbiter for engineering decisions and organizational optimization. 
• Lead by example providing necessary guidance to the team to ensure that UTG technology standards and processes are embraced. 
• Lead multiple scrum teams in Ireland and partner with Impact Engineering Leaders globally. 
• Build and retain a high-performing team of engineers. 
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About ServiceNow
ServiceNow is a leading enterprise cloud computing company that provides a digital workspace platform to streamline business operations and IT services. Headquartered in Santa Clara, California, the company was founded in 2004 and has since become a pivotal player in the enterprise service management (ESM) and workflow automation industry. ServiceNow’s platform is designed to help organizations digitize and automate workflows across various departments, including IT, HR, customer service, and security, enabling businesses to operate more efficiently and effectively in today’s fast-paced digital landscape. The company’s core offerings include a suite of cloud-based applications that automate and manage workflows, such as IT service management (ITSM), HR service delivery, customer service management, and security operations. Key features of the ServiceNow platform include its low-code/no-code development capabilities, integration with third-party systems, and AI-driven automation tools that enhance productivity and decision-making. The platform is tailored for large enterprises and government agencies seeking to modernize their operations, improve employee and customer experiences, and reduce manual processes through digital transformation. ServiceNow’s solutions are particularly valued by organizations looking to centralize their workflows and create a seamless, unified digital experience across their enterprise.
