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GSSC Application Security Manager | People Leader at ServiceNow
ServiceNowOrlando, Florida, us·7h ago
SeniorFull-timeRust
Salary Range
$132,600 - $179,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Global Security Support Center – Application Security (GSSC AppSec) team is responsible for delivering ServiceNow’s Customer Penetration Testing and Security Findings (CPT & SF) program. This role manages the GSSC AppSec team and ensures effective execution of the program, requiring technical application security expertise and strong leadership capabilities.
Key Responsibilities
- →Lead, coach, develop, and support the GSSC AppSec team while effectively delegating workload
- →Own the CPT & SF program end-to-end, driving continuous improvements and ensuring the broader GSSC team executes efficiently
- →Refine and mature team processes to enhance operational excellence and program scalability
- →Collaborate with internal security and engineering teams to drive resolution of identified security vulnerabilities
- →Act as the escalation point for complex or high-priority customer security findings
- →Engage directly with customers to understand key security concerns and communicate how ServiceNow mitigates their risks
- →Provide leadership with clear and timely communication regarding program status, metrics, risks, and emerging trends
- →Support major security incident response efforts by advocating for the customer perspective and contributing recommendations that promote secure and customer-centric decision-making
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