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Senior Staff Software Engineer, Performance (Tech Lead) — Veza at ServiceNow
ServiceNowSanta Clara, California, us·9h ago
Mid LevelFull-timeDevOps
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
As the Senior Staff Software Engineer, Performance (Tech Lead), you will own performance, scalability and reliability across Veza's platform and product areas. You will combine deep hands-on engineering with technical leadership — defining performance standards, driving instrumentation and observability, and working across teams to proactively identify and prevent degradation before it impacts customers.
What You’ll Do
• Define performance benchmarks, SLAs, and best practices
• Analyze and optimize services, databases, and infrastructure
• Design and execute load, stress, and scalability tests
• Build observability and monitor performance metrics of production systems
• Partner with teams to influence scalable architecture decisions
• Lead root cause analysis and long-term performance improvements
• Mentor engineers and promote performance ownership across teams
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About ServiceNow
ServiceNow is a leading enterprise cloud computing company that provides a digital workspace platform to streamline business operations and IT services. Headquartered in Santa Clara, California, the company was founded in 2004 and has since become a pivotal player in the enterprise service management (ESM) and workflow automation industry. ServiceNow’s platform is designed to help organizations digitize and automate workflows across various departments, including IT, HR, customer service, and security, enabling businesses to operate more efficiently and effectively in today’s fast-paced digital landscape. The company’s core offerings include a suite of cloud-based applications that automate and manage workflows, such as IT service management (ITSM), HR service delivery, customer service management, and security operations. Key features of the ServiceNow platform include its low-code/no-code development capabilities, integration with third-party systems, and AI-driven automation tools that enhance productivity and decision-making. The platform is tailored for large enterprises and government agencies seeking to modernize their operations, improve employee and customer experiences, and reduce manual processes through digital transformation. ServiceNow’s solutions are particularly valued by organizations looking to centralize their workflows and create a seamless, unified digital experience across their enterprise.
