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Mid LevelFull-time
Salary Range
$20,400 - $27,600 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Product Manager to join Enterprise Technology Group (ETG), an IT research and development organization that drives innovation through experimentation on the Now Platform and exploration of new technologies. This role will focus on bringing tools, technology, and processes to improve QA productivity and accelerate developer productivity using the latest technology.
Key Responsibilities
- →Define the product vision and roadmap for testing tools, aligning with overall software development strategy
- →Interact with business stakeholders and product teams; analyse market trends to define quarterly execution roadmap
- →Collaborate with testing engineers and developers to define acceptance criteria and user stories
- →Present vision to executives and secure sponsorship by demonstrating ROI
- →Drive day-to-day development decisions as the “voice of the customer”
- →Advocate for continuous improvement of testing tools and processes
- →Drive product adoption and track metrics; present performance in monthly reviews
- →Gather stakeholder feedback for future enhancements
- →Define product roadmap and key success metrics
- →Gather, prioritise, and define requirements for each release
- →Collect monthly product usage statistics and communicate to stakeholders
- →Create feature plans including acceptance criteria and use cases
- →Collaborate with engineering on release management, addressing risks and dependencies
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About ServiceNow
ServiceNow is a leading enterprise cloud computing company that provides a digital workspace platform to streamline business operations and IT services. Headquartered in Santa Clara, California, the company was founded in 2004 and has since become a pivotal player in the enterprise service management (ESM) and workflow automation industry. ServiceNow’s platform is designed to help organizations digitize and automate workflows across various departments, including IT, HR, customer service, and security, enabling businesses to operate more efficiently and effectively in today’s fast-paced digital landscape. The company’s core offerings include a suite of cloud-based applications that automate and manage workflows, such as IT service management (ITSM), HR service delivery, customer service management, and security operations. Key features of the ServiceNow platform include its low-code/no-code development capabilities, integration with third-party systems, and AI-driven automation tools that enhance productivity and decision-making. The platform is tailored for large enterprises and government agencies seeking to modernize their operations, improve employee and customer experiences, and reduce manual processes through digital transformation. ServiceNow’s solutions are particularly valued by organizations looking to centralize their workflows and create a seamless, unified digital experience across their enterprise.
