Technical Lead Site Reliability Engineer - Veza at ServiceNow

We are seeking a Technical Lead Site Reliability Engineer to drive reliability and optimize our expanding infrastructure. You'll work cross-functionally to create alignment and deliver results alongside builders who have helped to shape the success of companies such as Google, Okta, AWS, Snowflake. We are looking for someone with experience leading small teams and has a technical leadership mindset as we grow the team. We are building the next generation data security platform for the multi-cloud era - will you join us? You will:   As the technical lead of the Site Reliability Engineering team, you will wear many hats, but core responsibilities will include: • Hands on role helping lead a team to keep all services and other production systems running smoothly • Prepare, evaluate and maintain tools supporting and processing automation for SaaS product release • Design, manage, execute tools and build scripts to automate the process of creating different product packages • Work on tooling for CI and the build system • Improve the operation processes for deployments and upgrades • Work closely with the Platform team maintaining the software delivery pipeline • Implement and manage Continuous Integrations capability • Develop dashboards to quantify the efficiency of internal processes continuously • Document processes for support and create, maintain and execute run-books for identified situations • Participate in an on-call rotation where you will both respond to and command incidents