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InternInternshipRust
Salary Range
$30,600 - $41,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a customer-centric and technical-savvy Intern to join our support team in Santiago. This role involves assisting customers with technical problems and participating in technical issue analysis.
Key Responsibilities
- →Communicate efficiently and effectively with customers
- →Own customer communications and issues from initial contact until resolution
- →Become knowledgeable about relevant products and their capabilities
- →Solve technical problems for customers on a daily basis
- →Synthesize customer feedback and identify bugs for the development team
- →Resolve issues within SLA and prevent future problems
- →Learn, document, and share knowledge with others
Requirements
- ✓Currently pursuing a degree in Information Technology, Computer Science, or similar
- ✓Strong data analysis, critical thinking, and problem-solving skills
- ✓Outstanding communication skills in English
Benefits
- ★Share the fruit program: profit sharing when the company grows
- ★Stock options: opportunity to participate in company ownership
- ★Health insurance: support for you and your family
- ★Retirement plan: diverse plans depending on location
- ★Career pathways program: opportunities for growth
- ★Generous monthly fixed allowances
- ★Generous PTO plus one cultural heritage and community day
