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Entry LevelFull-timeGo
Salary Range
$17,850 - $24,150 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are looking for a Customer Success Manager who takes real ownership, loves building long-term relationships, and wants to be part of the reason our zero-churn record stays intact.
In this role, you will be the key driver of customer happiness, from the moment a new retailer signs all the way through their long-term growth with claim.me.
The essence of your role:
• You lead the rollout for every new customer, from contract signature to full go-live.
• You own the regular KPI reviews, proactive check-ins, and make sure customers always get value from a product that keeps evolving. Zero churn is our baseline, and your job is to keep it that way.
• Our product evolves fast. You make sure customers are always getting maximum value from every update and new feature, acting as a genuine partner rather than just a support contact.
• You are on the front line. The customer insights you gather directly shape our product roadmap.
Free to sign up. Takes 30 seconds.
About SevenSenders
SevenSenders is a technology company specializing in logistics and supply chain management solutions, operating at the intersection of e-commerce and logistics. The name suggests a focus on multiple shipping or delivery operations, reflecting its role in streamlining complex logistics processes. While the exact founding date and location are not explicitly stated, the company has established itself as a key player in the digital logistics space, leveraging technology to enhance visibility and efficiency in global supply chains. SevenSenders aims to address the challenges faced by businesses navigating the complexities of modern logistics, particularly in the era of rapid e-commerce growth. The company offers a suite of software solutions designed to optimize shipping, tracking, and returns management for businesses of all sizes. Its platform provides real-time visibility into shipments, automated documentation, and integrated analytics to improve decision-making. Key features include multi-carrier support, customizable shipping options, and a user-friendly interface that simplifies logistics operations. SevenSenders targets e-commerce retailers, logistics providers, and manufacturers who require scalable and reliable solutions to manage their supply chains effectively. By reducing manual processes and enhancing transparency, the platform helps businesses reduce costs and improve customer satisfaction.
