Application Developer & Business Analyst at SGS

The Application developer & Business Analyst is responsible to maintain, develop, and improve applications and (web) platforms supporting technical and business processes. Analyze business requirements and translate them into IT solutions (applications, MVPs, service enhancements). Lead and coordinate operational planning and execution of IT-related (sub)projects within the unit. Ensure application quality, security, performance, and usability. Provide technical and functional support to end users across laboratories and project teams. Act as a bridge between Business Units, Operational Management, and other IT teams. • At all times, comply with SGS Code of Integrity and Professional Conduct. • Operational Planning & Coordination • Advise the supervisor on operational plans related to ICT solutions and associated time/budget requirements. • Monitor progress, identify bottlenecks, and propose corrective actions. • Participate in team meetings, ICT discussions, and project briefings with internal and external stakeholders. • Application Development & Management • Design, develop, implement, and maintain (web)applications supporting internal processes and client-facing services. • Ensure the security, reliability, and maintainability of developed solutions. • Create documentation, user guides, and internal presentations to support adoption and understanding of applications. • Business Analysis & Process Improvement • Conduct meetings and workshops with business users to capture needs and identify improvement opportunities. • Analyze business processes and propose optimized IT-based solutions. • Collaborate with managers to define MVPs and long-term technical development roadmaps. • User Support & Communication • Provide front-line technical and functional guidance to end users. • Communicate changes, updates, and incident resolutions through bulletins, presentations, and internal briefings. • Foster a positive, open, and collaborative working environment. • Other Duties • Complete other tasks assigned by the Manager or leadership. • Maintain work areas clean and presentable. • Comply with SGS health, safety, HR, and quality policies.