Staff Engineer, Applications (R4828) at shieldai

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.  What you'll do: • Deploy with customers on site globally (~50% travel) to support software integration and development activities.  • Become an expert user of the Hivemind enterprise software stack and its various autonomy modules.  • Provide technical support and training to customers on use of Hivemind.  • Develop AI & Autonomy applications using the Shield AI enterprise software development kit. • Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions • Assist in post-sales deployment and integration of Shield AI enterprise software products.  • Develop and maintain technical documentation and training materials.  • Help customers debug software/API integration issues.  • Collaborate with the product engineering team to address customer feedback and improve products.  • Act as a technical leader across engagements by elevating team performance, driving execution across cross-functional teams, and ensuring successful delivery in complex environments. Required qualifications: • Bachelor’s degree in Engineering, Computer Science, or a related field, and 7+ years of industry experience, OR  • Master’s degree in Engineering, Computer Science, or a related field, and 5+ years of industry experience. • Strong technical background in software engineering.  • Strong proficiency in writing modern C++ code.  • Excellent problem-solving and analytical skills.  • Strong communication and interpersonal skills. Preferred qualifications: • Experience in the defense, aviation, or robotics industry.  • Prior experience as a customer-facing solutions engineer, application engineer, or sales engineer. • Experience operating in a fast-paced, startup-like, environment. • Advanced technical degree, especially in robotics or autonomy related fields Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.