Solutions Engineer at Sitemate

Link to role presentation video: [Upgrade to PRO to see link] 👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️ We’d love to hear from you 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻 📝 OVERVIEW The Solutions Engineer acts as a centralised global authority for enterprise RFPs and formal buying processes, ensuring consistency, quality, and efficiency across regions. They will initially serve as the single point of control for reviewing and approving responses, maintaining high standards while minimising resource investment. In this role, they also function as a knowledge hub, capturing lessons learned and successful patterns from global deals and distributing them to new or growing regions. Additionally, they act as the primary liaison between sales and product strategy, channeling enterprise-level requirements and feedback from RFPs into product direction. The Solutions Engineer further oversees AI-driven and automated collateral generation, being responsible for both creating and validating materials to ensure accuracy, alignment, and quality before use. Overall, the role combines governance, enablement, and strategic alignment to streamline enterprise and other high-value sales efforts at a global scale. Employment: - Salary: - OTE Remuneration: AU$180,000 (incl. Super) - Base Salary: AU$90,000 (incl. Super) - Commission: AU$10,000 (incl. Super) About Sitemate: Sitemate builds best-in-class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day. We’ve achieved strong product-market fit - generating thousands of new monthly leads through word-of-mouth and organic marketing alone. Backed by Blackbird, Australia and New Zealand’s #1 venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting-edge product design to build tools that modernise one of the world’s largest and most essential industries. Life at Sitemate At Sitemate, you’ll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from underrepresented ethnic backgrounds, 43% identify as female, and our team spans ages 22–51. How We Work - Transparency: Monthly All-Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a “Life Story” from one team member - building genuine connection and understanding across our global team. - High Velocity: We use best-in-class, integrated systems to eliminate manual work and give you the information you need to make fast, high-quality decisions. - Hustle: You’ll be rewarded for performance. Seven of our last ten pay increases were proactive - driven by results, not requests. - Autonomy: We focus on outcomes, not hours. You’ll have flexibility to manage your day, with no time monitoring or unnecessary meetings. - Collaboration: You’ll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day. What We Offer - Competitive, performance-based remuneration - Equity options - own a piece of what you’re helping to build - 20 days paid annual leave, plus sick, carer’s, and compassionate leave - Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) - Learning & Development - professional growth budget and transparent career plans - Laptop and home office setup budget - Flexible work - remote or hybrid options, plus the ability to work from anywhere for several weeks each year - Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions - Sydney HQ perks - rooftop garden, wellness centre, showers, and cycle storage in Haymarket Equal Opportunity We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive. Learn More About Sitemate 🎧 Podcasts - 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture [Upgrade to PRO to see link] - 2023: CMO Lance Hodgson - on accelerating your career [Upgrade to PRO to see link] - 2022: CTO Tim Bray - on building quality features that solve real customer problems [Upgrade to PRO to see link] 💬 Want to know what it’s like to work at Sitemate? Hear it straight from the team: People of Sitemate [Upgrade to PRO to see link] ⭐ Read what our customers say: G2 Crowd [Upgrade to PRO to see link] Trust Radius [Upgrade to PRO to see link] 🎥 Team Offsites: 2022 [Upgrade to PRO to see link] 2023 [Upgrade to PRO to see link] 2024 [Upgrade to PRO to see link] 🔧 DAY-TO-DAY - Solely responsible for RFP processes - single point of control on quality and execution of formal buying process - Responsible for the distribution of global lessons learned and patterns to new regions - Be the single point of contact with product strategy, on enterprise items coming in via RFPs - All AI and collateral automation should be ingested and reviewed by this person - generating and vetting collateral ⚡ CHALLENGES - Multi-region remit - the role will require availability across European, American and Oceanic timezones - Balancing and consistently delivering on all responsibilities of the role regardless of peak busy periods often during procurement processes - Internal stakeholder management - managing expectations of GTM and Product personnel ✅ WHO THIS ROLE IS FOR - A self-starter who thrives wearing multiple hats and can navigate varying volumes of work - Someone with Go-to-Market experience and ideally a lens into product development - Someone with formal corporate purchasing and or RFP experience 🚫 WHO THIS ROLE IS NOT FOR - Someone who expects to do the same work everyday - Someone who expects the role to be perfectly paved for them 🎯 SKILLS & TOOLS Must Have: - Strong prioritisation and time management - Previous experience generating collateral or formal presentations - Growth mindset: Can receive feedback and change behaviour - Great collaborator: Easy to work with and iterate ideas with Nice to Have: - Formal experience managing tender processes - Large customer experience Essential Tools: - Salesforce - Google Suite - MS Suite Bonus Tools: - Front - Slack - Loom - Collaboration or design tools (Miro, Figma, etc) - Experience with corporate procurement programs (Ariba, Coupa, etc) (PLEASE Note: We do not use recruitment partners or services, so please save your time and don't reach out)