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Entry LevelFull-time
Salary Range
$12,240 - $16,560 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for motivated and enthusiastic individuals to join a new and dynamic team at SIXT, dedicated to providing premium customer service solutions internationally. This role involves managing customer inquiries and providing continuous support 24/7.
Key Responsibilities
- →Manage customer inquiries via phone, email, or video calls.
- →Assist customers with questions related to vehicle rental and pickup processes.
- →Verify customer information and provide related assistance.
- →Offer technical support during key pickup and troubleshoot issues in the self-service section.
- →Collaborate with SIXT branches located in different countries.
- →Make calls to promote additional sales and improvements.
Requirements
- ✓Customer Orientation: Excellent ability to understand and anticipate customer needs.
- ✓Language Proficiency: Fluent in German and English; additional languages such as Spanish, French, Italian, or Dutch are a plus.
- ✓Effective Communication: Skills to communicate clearly and persuasively.
- ✓Flexibility: Ability to adapt to a dynamic work environment, including availability for night shifts.
- ✓Teamwork: Ability to collaborate effectively with other team members.
- ✓Solution-Focused: Ability to quickly identify problems and propose effective solutions.
Benefits
- ★Permanent Contract: A stable project with opportunities for progression.
- ★Attractive Salary and Professional Growth Opportunities: Professional development opportunities in an international environment.
- ★Flexible Remote Work Model: Work from anywhere in Spain.
- ★Work-Life Balance: Enjoy a day off for your birthday and additional vacation days for your anniversary at SIXT.
- ★Flexible Compensation: Benefit from private health insurance, childcare support, and/or a restaurant card.
- ★Exclusive Employee Benefits: Discounts for family and friends on SIXT rentals, as well as offers on hotels, stores, Gympass, business schools, and more.
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