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Entry LevelFull-timePythonGit
Salary Range
$22,950 - $31,050 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Insights Analyst to join the SIXT team. This role focuses on transforming complex data into actionable insights that drive customer growth, retention, and satisfaction.
Key Responsibilities
- →Own end-to-end analytics on customer questions like acquisition, retention, cross-sell, upsell, churn, and lifetime value
- →Design, analyze, and operationalize experiments (A/B and multivariate tests) to optimize digital journeys, pricing, promotions, and CRM campaigns
- →Build and maintain customer segmentations, churn models, and lifecycle frameworks that enable targeted experiences and communications
- →Conduct deep-dive analyses across web, app, and station touchpoints, connecting insights to business impact
- →Develop clear dashboards and metrics, enabling self-serve insights and data-driven decision-making for stakeholders
- →Present insights and recommendations to senior leaders, driving strategic initiatives across the business
Requirements
- ✓3+ years of experience in customer, product, or growth analytics, ideally in an international environment
- ✓Expert in SQL and skilled in Python or R for advanced analysis, modeling, and wrangling large datasets
- ✓Confident in experimental design, hypothesis testing, regression, time series, and retention analysis
- ✓Experienced with BI tools (Tableau, Looker, Power BI, or Quicksight) and skilled at data storytelling for non-technical audiences
- ✓Ability to translate complex business questions into structured analyses, measurable outcomes, and actionable recommendations
- ✓Excellent English skills; German or other European languages are a plus
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