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SeniorFull-time
Salary Range
$46,410 - $62,790 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are looking for a Technical Support Engineer to join a high-growth team on a mission to drive success, growth, and excellence for companies that have turned to the new way of hiring. In this role, you will be instrumental in driving the overall success of SmartRecruiters talent acquisition SaaS platform and ensure more people continue to be wowed and fall in love with our brand and hiring success methodology.
You will:
β’ Interact every day with SmartRecruiters customers to answer questions, resolve issues, educate, and help them succeed.
β’ Educate and advise customers and support the team on standards, tips, and solutions on using SmartRecruiters.
β’ Drive high levels of customer satisfaction.
β’ Identify, test, call out and fix technical issues.
β’ Collaborate closely with all parts of the organization like product management, engineering, and professional services teams to contribute and execute our strategy to make customers successful.
β’ Be ready to get involved in various projects in the support and engineering domain.
β’ Be an ambassador for SmartRecruiters and its culture.
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About Smartrecruiters
Smartrecruiters is a leading provider of talent acquisition software solutions, operating at the intersection of technology and human resources. The company specializes in creating innovative platforms that streamline and enhance the recruitment process for organizations of all sizes. While the exact founding date and location are not explicitly stated in the name or domain, the company's name suggests a focus on intelligent, data-driven recruitment practices, positioning it as a modern solution in the HR technology space. Smartrecruiters aims to transform traditional hiring processes into efficient, scalable, and candidate-centric experiences. The company's flagship product is its comprehensive talent acquisition platform, which offers features such as applicant tracking, candidate relationship management, and recruitment analytics. Key capabilities include AI-powered matching algorithms, customizable workflows, and integrations with various HR systems. Smartrecruiters targets HR professionals, recruiters, and hiring managers in mid-to-large enterprises across industries, helping them reduce time-to-hire, improve candidate quality, and enhance overall recruitment efficiency. The platform is designed to provide actionable insights and automation tools that align with modern hiring best practices. Smartrecruiters has established itself as a prominent player in the recruitment technology market, recognized for its user-friendly interface and robust functionality. The company differentiates itself through its focus on candidate experience and data-driven decision-making, offering a solution that not only streamlines operations but also helps organizations build stronger employer brands. By continuously evolving its platform with industry trends and customer feedback, Smartrecruiters maintains a competitive edge in the rapidly growing HR tech sector.
