Head of Product - Consumer (Private Customer) (f|m|d) | 100% | Hybrid working model | Zurich Switzerland at SMGSwissMarketplaceGroup

In this role, you will own and transform the consumer experience for seekers and private listers into a decisive competitive advantage for SMG Real Estate, driving demand liquidity, conversion quality, and long-term marketplace trust. You will work at the intersection of product management, growth, and marketplace economics, with a clear mandate: to turn fragmented consumer journeys into a cohesive, data-driven system of action that materially improves both user outcomes and business performance. This is one of the most impactful product leadership roles in European real estate marketplaces, with direct influence on demand-side strategy and company growth. Your Main Tasks: • Lead a team of Product Managers responsible for the end-to-end consumer and private lister journey, from discovery to transaction. • Define and execute a clear, opinionated product strategy for consumers, grounded in marketplace dynamics such as liquidity, trust, and conversion. • Drive measurable improvements in demand-side performance, including engagement, lead quality, conversion, and retention. • Partner closely with commercial leadership to accelerate growth of the private listers segment and unlock new value pools. • Design and continuously evolve team topology and ownership domains aligned to strategy, not legacy structures. • Establish rigorous OKRs and an effective operating cadence, linking product bets to business impact with clear success and stop criteria. • Build a high-velocity, insight-driven product culture by leveraging experimentation, data, and AI to shorten learning loops. • Coach and develop Product Managers into top-tier product leaders, raising the bar on product craft, judgment, and accountability. • Represent the consumer domain in executive and board-level discussions, shaping company-wide priorities.Your Responsibility: • Directly lead around 5 Product Managers, with potential to expand scope. • Own a critical revenue and growth driver within the business unit. • Influence cross-functional teams across design, engineering, data, and commercial functions. • Be accountable for defining and prioritizing multi-million CHF investment areas.You will work closely with: • Business Unit leadership, including the GM, Commercial, and Marketing teams. • Engineering, Design, and Data leadership. • Other Product leads across SMG marketplaces. • External partners where relevant, such as data, integrations, and AI tooling providers.