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Mid LevelFull-timeData
Salary Range
$25,500 - $34,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
The System Support Specialist – Lab Support is responsible for providing hands-on technical support to the engineering laboratory, ensuring that hardware, software, and lab infrastructure remain operational and available for validation and product development teams.
• Provide day-to-day system support and troubleshooting for lab computers, test stations, servers, and network equipment.
• Install, configure, and maintain operating systems (Linux, Windows) on lab machines and test platforms.
• Administer lab servers, storage systems, and virtual machines used for test automation and data collection.
• onitor system health, disk space, and resource utilization; proactively address potential issues before they impact engineering productivity.
• Document lab procedures, system configurations, and known issue resolutions in Confluence or equivalent knowledge base.
• Collaborate with IT to ensure lab systems comply with security policies, patch management, and access control requirements.
• Provide technical support to lab users and escalate complex issues to appropriate engineering or IT teams.
• Assist in setting up and maintaining automated test frameworks and pipelines within the lab environment.
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About Solidigm
Solidigm is a leading technology company specializing in advanced semiconductor storage solutions, operating at the forefront of the data storage industry. Founded in 2021 through a strategic spin-off from Intel, Solidigm brings decades of innovation in memory and storage technologies to the market. Headquartered in the United States, with a global presence, the company focuses on developing high-performance storage solutions that address the growing demands of modern computing environments. Its origins trace back to Intel's NAND flash memory division, leveraging a rich heritage of technological expertise and market leadership. Solidigm offers a comprehensive portfolio of storage products, including PCIe NVMe SSDs, UFS drives, and enterprise-grade storage solutions, designed to deliver exceptional speed, reliability, and endurance. Key features of their products include cutting-edge NAND flash technology, advanced data management capabilities, and optimized performance for both consumer and enterprise applications. The company targets a diverse audience, including gamers, content creators, data centers, and businesses requiring high-capacity, low-latency storage solutions. Solidigm's products are engineered to meet the stringent requirements of AI, analytics, and cloud computing workloads, ensuring seamless data processing and storage efficiency. Notable achievements include the successful launch of industry-leading SSDs that set new benchmarks for performance and efficiency. Solidigm has quickly established itself as a key player in the storage market, competing with established giants while carving out a niche for high-performance, innovative solutions. The company's unique value proposition lies in its deep technological expertise, inherited from Intel, combined with a customer-centric approach to storage innovation. By focusing on scalability, durability, and energy efficiency, Solidigm continues to drive advancements in storage technology, empowering users to harness the full potential of their data.
