ServiceNow Consultant Lead Product Analyst at SopraSteria1

Responsibilities: • Taking a role of ServiceNow Architect contributing towards Analysis, Design and Planning on the ServiceNow Development activities. Building Process, Solution Designs considering best practices involved for ServiceNow platform. • Analyse and provide Implementation Plan along with effort estimation for technical solutions and work along with Sales/Pre-Sales team for scoping related to projects for all ServiceNow product suites. • Participate in requirement gathering phase with clients and provide inputs to developers on the requirements. • Lead and govern end-to-end ServiceNow implementations, migrations, and transformation projects. • Build and provide Expert guidance for best development related to ServiceNow scripting and administration. • Ability to design reusable frameworks for the ServiceNow Team. • Build training and certification plan for the junior members and mentoring for the Developers and Administrators • Review solutions for Developers and guide for complex solutions keeping Security adherence intact for compliance needs of customers. • Ensure visibility of all updates and changes related to ServiceNow Products are reviewed and shared amongst the ServiceNow Developer community. • Participate in engagements with onshore, nearshore ServiceNow teams for improvement and planning for future.Mandatory Skills: • 8+ yrs of Experience with ServiceNow Products and worked on implementation, migration projects. • Has 5+ yrs of experience working in HRSD and corresponding modules of ServiceNow. • Extensive knowledge of lifecycle events and journeys. • Integration experience of complex nature with both on-premises and cloud solutions using web services and web-based technologies for Enterprise grade solutions. • Hand-on in ServiceNow scripting and guidelines and good grasp on ServiceNow Data model and Platform architecture. • Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application • Good communication skills and ability to interact with global stakeholders independently. • Working in Agile and DevOps environment and understanding of CI/CD and automation would be a plus.Certifications: • ServiceNow – CTA • ServiceNow – CSA • ServiceNow – CIS – HRSD  Total Experience Expected: 08-10 years