Product Manager Internship, AI Ops (Summer) at Spycloud

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further! Internship Details: This 9-week hybrid internship in Austin, TX is designed to provide real-world experience, hands-on learning, and meaningful mentorship. At SpyCloud, we believe in learning by doing, which is why our interns work on real, high-impact projects that contribute to our mission. • Required Hybrid Schedule: In-Office Wednesdays at our South Congress office (additional in-office days may be requested by your team) • Dates: June 3 - August 7 Overview of Job/Team: We are seeking a Product Manager Intern focused on AI Ops, agent building, and research/validation for our Workforce and Endpoint product areas. This internship is for someone who can contribute quickly in a high-impact capacity. In this role, you will help build and improve AI agents that support product discovery, research, validation, and KPI tracking, while creating reusable value for the broader product organization. What You'll Do: • Build, test, and refine AI agents that support product research, validation, and discovery workflows. • Conduct competitive research, targeted market analysis, and structured validation work. • Support early discovery efforts by helping frame requirements and synthesize findings into actionable recommendations. • Partner with Product Managers to define and track key product KPIs, including activation, retention, conversion, and adoption. • Perform research on market demand, competition, and industry trends. • Document repeatable workflows and outputs so teams can scale the value of the work across product management. Requirements: • Educational Background: • Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, Product Management, Information Systems, Business, or a related field. • Professional Experience: • Prior internship, academic, project, or professional experience in product, engineering, AI, analytics, or a related field. • Experience working independently on scoped, high-impact projects. • Exposure to product discovery, validation, research, or requirements work is preferred. • Technical Proficiency: • Experience with AI tools, LLM workflows, prompt design, agent building, or related technical experimentation. • Familiarity with spreadsheets, dashboards, or reporting tools. • Exposure to SQL, Python, APIs, scripting, or data analysis tools is preferred. • Engineering or technical implementation experience is strongly preferred. • Claude code familiarity is a STRONG preference. • Skills: • Strong analytical and problem-solving skills. • Ability to turn ambiguous problems into structured outputs with minimal direction. • Strong written communication and synthesis skills. • Comfortable balancing technical experimentation with practical product needs. • Organized, proactive, and able to contribute with low overhead. • Work Environment: • Ability to work effectively in a collaborative, fast-paced environment. • Comfortable operating in a focused, specialized internship role. • Able to work in a hybrid or remote-friendly setting, depending on team needs. Nice to Have: • Experience building or tuning AI agents for research, workflow automation, or decision support. • Software engineering background. • Familiarity with cybersecurity, B2B SaaS, Workforce, or Endpoint products. • Experience with KPI tracking, dashboards, or product analytics. Why SpyCloud? • Hands-on experience – No busy work here! You’ll contribute to real projects that matter. • Support & mentorship – You’ll be paired with mentors and have access to the brightest minds on Team SpyCloud • Networking & exposure – Engage with leadership, cross-functional teams, and fellow interns. • A collaborative, high-energy culture – Work in a dynamic startup environment that values innovation and impact. SpyCloud is not sponsoring visas at this time. For applicants residing in California, please click here to read SpyCloud's CCPA Notice. For applicants residing in the UK, please click here to read SpyCloud's Employee Privacy Notice. U.S.-Based Benefits + Perks (for Full Time Employees): At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes: • 401(k) with Employer Contribution • Health, Vision, and Dental Insurance • Health Savings Account (HSA) available with Employer Contribution • Employer Paid Life, Short-term, and Long-term Disability Insurance • Generous PTO Plan and 16 paid holidays per year U.K.-Based Benefits + Perks (for Full Time Employees): • Retirement Savings Plan with Employer Contribution • Employer Provided Private Health Insurance and Healthcare Cashplan • Employer Paid Life Insurance and Income Replacement • Generous Holiday Plan and 14 paid holidays per year About SpyCloud: SpyCloud transforms recaptured darknet data to disrupt cybercrime. Its automated identity threat protection solutions leverage advanced analytics and AI to proactively prevent ransomware and account takeover, detect insider threats, safeguard employee and consumer identities, and accelerate cybercrime investigations. SpyCloud's data from breaches, malware-infected devices, and successful phishes also powers many popular dark web monitoring and identity theft protection offerings. Customers include seven of the Fortune 10, along with hundreds of global enterprises, mid-sized companies, and government agencies worldwide. Headquartered in Austin, TX, SpyCloud is home to more than 200 cybersecurity experts whose mission is to protect businesses and consumers from the stolen identity data criminals are using to target them now. To learn more and see insights on your company’s exposed data, visit spycloud.com. Our Mission: Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information. Who We Are: SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations. If you need assistance or accommodation due to a disability, you may contact us. Our Culture: Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in. SpyCloud’s Recruitment Policy: We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email [Upgrade to PRO to see contact]. Compensation Transparency Policy: At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters. Learn more and apply: SpyCloud Careers