Project Manager - Health Equity at StanfordMedicineChildrensHealth

JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. The Health Equity Project Manager role leads the strategy, reporting, and execution of projects designed to reduce health disparities and promote equitable care delivery, access, outcomes, and experience for pediatric and maternal patients at Stanford Medicine Children’s Health. This role coordinates complex initiatives that integrate an equity framework into the organization's quality and performance improvement functions. In partnership with leadership, the Project Manager uses stratified data (by race, ethnicity, language, payor etc.), root cause analyses, and key interest holder feedback to identify projects that will advance health equity across the continuum of care. They facilitate cross-functional relationships with families with lived experience and community organizations to align clinical goals with the needs of underserved populations.  The Project Manager's primary function is to lead the strategy, reporting, tracking and execution of projects for assigned department(s) and area(s). Coordinates and manages the programming, planning, implementation and monitoring of complex department-wide projects, initiatives and ongoing efforts. In partnership with the department leadership, position uses data, SWOTs and focus groups to analyze issues in order to identify projects that support strategic plans and goals. Ensures projects within the department(s) are completed on schedule and meet all program objectives and appropriate regulations. The Project Manager will bring new and innovative ideas, techniques, and opportunities to the forefront to foster continuous improvement in strategy execution. Facilitates cross functional relationships with key stakeholders in order to align goals, strategy, and deliverables. ESSENTIAL FUNCTIONS The essential functions listed are typical examples of work performed by positions in this job classification.  They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct. *In collaboration with department(s) leadership, develops and presents business cases to obtain project sponsorship, budget, and resource allocation. *Identifies appropriate project team members and stakeholders and completes a RACI to outline expectations regarding roles and responsibilities. *Manages, assesses, and documents project scope and program, describing the objectives, stakeholder identification, resource requirements, parameters, risks and benefits of the project, timelines and tracks and communicates ongoing performance against goals. *Develops and maintains project charters to include purpose, objectives, scope, risk mitigation, metrics, timeline, communication plan, and deliverables, debrief, and measurements. *Documents current and future-state processes and oversees the development and implementation of operational workflows for the department(s). *Ensures projects are progressing at appropriate timelines. Assesses project issues and develops resolutions to meet productivity and quality goals and deliverables. *Monitors project deliverable progress and impacts and adjusts as needed. *Manages communications on a regular and timely basis, ensuring that all project participants are informed of project status, barriers, and required actions. Creates communication and change management plans for all types of stakeholders. Conducts project debrief sessions, identifies lessons learned, and applies the lessons learned to future projects. *Captures data, performs analysis, interprets results, develops summaries and generates optimal, effective, and innovative visual display to inform and operationally support patient care, and business operation improvement initiatives and priorities. *Implements quality control measures to ensure project compliance with department, hospital, and university policies, government codes and regulations. Ensures conformance to the requirements of all project participants. *Identifies when project proposals are warranted by using data analytics, survey data, SWOTs, workforce planning, and focus groups. Conducts a root cause analysis and problem statement. *Develops and manages implementation plans for projects related to the department(s) and/or function(s). In collaboration with applicable partners, develops and implements training around project deliverables that result in changes in process, procedures, policy, etc. *Continuous evaluation of department(s) workflow processes. Leads process optimization efforts by leveraging usage of technology across the respective function(s). *Manages complex information (e.g. large data sets), conducts analyses and develops visual displays on a regular basis in collaboration with the department teams to help identify needs, drive results, and measure effectiveness. Supports operational leaders and team(s) by developing and managing metrics to enable data driven decisions.