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Mid LevelFull-time
Salary Range
$12,750 - $17,250 /year
This salary is estimated based on similar roles. The actual salary may vary.
The job of the Stäubli Sales Administration & Business Support Specialist is to interact with internal and external customers and assist the business and sales team. It is a key position to reach our ambitious goal of being the preferred supplier of fluid connectors in the field of liquid cooling of Artificial Intelligence Computing and High-Performance Computing.
Reports to:
FCS Sales Administration Manager – Americas  
Responsibilities and Objectives:
Customer Interaction and Support:
• Serve as a liaison between customers and sales engineers for quotations and orders
• Manage customer portal, ensuring accurate and timely processing of orders and invoices
• Communicate frequently with customers to ensure expectations are met, resolving issues proactivelyInventory and Order Management:
• Monitor inventory levels to optimize stock usage prior to order entry
• Track and manage customer demand to update the Supply Chain on market needs
• Daily reporting to ensure timely order deliveryCross-Department Collaboration:
• Work with internal teams locally and globally to fulfill customer needs
• Assist accounting with past due invoices/accounts resolutionSupply Chain Coordination:
• Participate in web meetings and calls with the central Supply Chain to discuss North American demand
• Handle service requests and return authorizations for prototypes with the quality teamContinual Improvement and Customer Engagement:
• Contribute to team efforts and participate in training sessions to update processes
• Potentially visit customers quarterly and attend industry conferences
• Adheres to all safety, quality and environmental standards
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About StaubliGroup
StaubliGroup operates as a global leader in the development and manufacturing of high-precision industrial automation and textile machinery solutions. Headquartered in Switzerland, the company has established a strong international presence, serving diverse industries with innovative technologies. Since its inception, StaubliGroup has built a reputation for engineering excellence and reliability, leveraging its Swiss heritage to deliver cutting-edge products that meet the demands of modern manufacturing and textile production. The company’s commitment to innovation and quality has positioned it as a trusted partner for businesses worldwide. StaubliGroup offers a comprehensive portfolio of products, including robotic systems, connectors, and advanced textile machinery, designed to enhance productivity and precision in industrial applications. Their robotic solutions, such as the TX and CX series, are renowned for their versatility, speed, and ease of integration into complex production environments. The company’s connectors are widely used in harsh industrial settings, ensuring secure and durable electrical and fluid power connections. Targeting industries such as automotive, aerospace, electronics, and textiles, StaubliGroup caters to clients seeking high-performance, durable, and technologically advanced solutions. With a history of pioneering advancements in automation and textiles, StaubliGroup has achieved numerous milestones, including the development of groundbreaking robotic technologies and the expansion of its global footprint through strategic acquisitions. The company’s market position is reinforced by its dedication to sustainability, customer-centric innovation, and a robust R&D pipeline. StaubliGroup’s unique value proposition lies in its ability to combine Swiss precision engineering with scalable, future-ready solutions, making it a preferred choice for industries demanding reliability and performance.
