UX Researcher – Defense Aviation at steerbridge

About the Role

SteerBridge Strategies is seeking a UX Researcher to join our team, focusing on delivering mission-focused solutions to the U.S. Government and private sector. This role involves conducting qualitative and quantitative UX research to guide product decisions and improve operational effectiveness.

Key Responsibilities

• →Plan and conduct qualitative and quantitative UX research including interviews, contextual inquiries, surveys, and workflow analysis
• →Observe operational environments to understand real-world constraints and decision-making patterns
• →Conduct usability testing on prototypes and production systems
• →Synthesize research findings into insights that guide product decisions
• →Develop personas, journey maps, and operational workflow models
• →Translate research findings into prototype concepts that demonstrate improved workflows
• →Create wireframes and interaction models to visualize research-informed solutions
• →Collaborate with product designers to refine design concepts
• →Support information architecture and interaction design decisions
• →Validate design concepts through iterative usability testing
• →Work closely with engineers and data teams to ensure system architecture aligns with user workflows
• →Partner with product owners and subject matter experts to balance operational needs with technical constraints
• →Participate in backlog refinement and design reviews
• →Support design-to-development handoffs with clear research documentation
• →Conduct domain analysis of aviation logistics and sustainment systems
• →Analyze competing tools and operational practices to inform product direction