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Mid LevelFull-timeGoAPI
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Specialist Solutions Architect to join Stripe's Terminal team. This role involves acting as a domain expert on Stripe's Terminal product to accelerate opportunities globally and collaborate with sales and pre-sales teams to drive pipeline and revenue targets.
Key Responsibilities
- →Act as a Subject Matter Expert on Stripe’s Terminal product to accelerate opportunities globally
- →Demonstrate a deep understanding of trends in omnichannel payments and advocate for how Stripe can help users build differentiated experiences
- →Develop expertise with the functional and regulatory requirements for card reader hardware and the lifecycle of device deployment
- →Define, share, and learn best practices and reusable assets with the broader GTM organization
- →Create reference architectures to uplevel the team and refine reference solutions based on product enhancements
- →Partner closely with the Terminal product sales team and be an active part of the opportunity team for Stripe’s largest and most complex Terminal customers
- →Partner closely with the Terminal product team to get early exposure to new products and features
- →Serve as a 'Voice of the Customer' internally to drive product and feature request prioritization
- →Identify and summarize product, industry, and implementation trends, and provide actionable insights to product stakeholders and sales
- →Act as an escalation point to drive our most complex technical issues to resolution with Stripe’s engineering team
- →Support the customers and Stripes on account or deal strategy, and answer product feature and technical questions
- →Deeply understand the sales process for the product and provide the Sales team with tools and training to qualify potential leads
- →Stay current on competitive analysis and market differentiation
- →Support marketing events including executive briefings, conferences, user groups, and trade shows.
Requirements
- ✓7+ years of technical consulting experience involving the customization, development, and integration of software and hardware modules
- ✓Working knowledge of payment terminals and other card acceptance hardware
- ✓Demonstrated knowledge of brick and mortar financial architecture setup
- ✓Strong knowledge of hardware and software modules for accepting in-person payments
- ✓Strong knowledge of software engineering and architecture patterns
- ✓Exceptional communication, presentation, and interpersonal skills
- ✓Interest in solving open-ended business problems with a combination of technology and creative thinking
- ✓A passion for learning and researching current and emerging products to develop innovative solutions
- ✓A proven ability to build strong collaborative working relationships with business partners
- ✓Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
