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Software Engineer II - Active Support at Stubhubinc
StubhubincNew York, New York, United States·5h ago
Mid LevelFull-timePythonJavaC#GoAI
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Software Engineer II (Backend) to join our Active Support team at StubHub. This role involves building AI-powered chatbot features that help customers resolve issues directly in chat, handling orders, ticket substitutions, and refunds for millions of users worldwide.
Key Responsibilities
- →Build and scale intelligent systems from the ground up for automated customer support
- →Develop agentic AI that takes action on behalf of users to resolve issues faster
- →Create cutting-edge backend solutions for millions of customer interactions
- →Collaborate across teams to launch innovative features
Requirements
- ✓2-4 years of software development experience with Java, Python, Go, or C#
- ✓AI experience with tools like ChatGPT, Claude, or other LLM-based systems
- ✓Product-oriented mindset focused on building intuitive user experiences
- ✓Passion for operational efficiency and empowering users
Benefits
- ★Competitive base salary plus equity
- ★Unlimited Flex Time Off
- ★Comprehensive benefits including 401k, health, vision, and dental insurance
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