Customer Support Expert - DE at Sumup

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About Sumup

Sumup is a leading global provider of payment processing solutions, enabling businesses of all sizes to accept payments securely and efficiently. Operating in the fintech and e-commerce industries, Sumup has established itself as a trusted partner for merchants seeking seamless payment experiences. Founded in 2011 and headquartered in London, the company has expanded its services across multiple continents, serving a diverse clientele ranging from small startups to established enterprises. Its mission is to simplify financial transactions, making it easier for businesses to operate and grow in an increasingly digital marketplace. Sumup offers a comprehensive suite of payment solutions, including card readers, online payment gateways, and invoicing tools, all designed to streamline the checkout process. Key features of their products include contactless payments, mobile compatibility, and real-time transaction reporting, which help businesses manage their finances with greater accuracy and efficiency. The company primarily targets small and medium-sized enterprises (SMEs), freelancers, and mobile businesses that require flexible, low-cost payment options. By focusing on user-friendly interfaces and competitive pricing, Sumup caters to entrepreneurs who need reliable technology without complex setups or high fees. Notable achievements include Sumup’s rapid expansion into over 34 countries and its acquisition by Adyen in 2021, which further solidified its position in the global payments market. The company’s unique value proposition lies in its ability to provide all-in-one payment solutions that adapt to the evolving needs of modern businesses, whether they operate online, in-store, or as a hybrid model. Sumup’s commitment to innovation, security, and customer support has made it a preferred choice for merchants looking to enhance their payment infrastructure while minimizing operational challenges.

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