Launch Program Manager at Sumup

About the team: You’ll be joining a dynamic, globally distributed team focused on driving SumUp's expansion into new markets. The team works at the intersection of strategy, operations, and product, collaborating with cross-functional partners across several continents to ensure seamless market launches. You'll thrive in a fast-paced, international environment where ownership and impact are front and centre. What you’ll do: • Lead end-to-end planning and execution of market launch programs across multiple geographies simultaneously • Define and manage project scopes, timelines, milestones, and deliverables in close collaboration with regional and global stakeholders • Identify dependencies, risks, and blockers - and proactively develop mitigation strategies to keep launches on track • Serve as the central point of coordination between Product, Marketing, Legal, Compliance, Operations, and Commercial teams • Build and maintain scalable launch frameworks, playbooks, and templates that improve how SumUp enters new markets • Track program performance metrics and share insights with senior leadership to support data-driven decisions • Champion continuous improvement by capturing lessons learned and feeding them back into the launch process You’ll be great for this role if you have: • 5+ years of experience in program or project management, ideally in a global, fast-scaling tech or fintech environment • Proven ability to manage complex, cross-functional projects with multiple workstreams and stakeholders across different time zones • Strong organisational and communication skills, with the ability to translate ambiguity into clear action plans • Experience working on international or market expansion initiatives is a strong plus • A proactive, problem-solving mindset with a high tolerance for change and ambiguity • Proficiency in project management tools (e.g., Jira, Asana, Notion, or similar) • Fluency in English; additional languages are a bonus Why you should join SumUp: 🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 📚 A dedicated annual L&D budget of €2,000 for attending conferences and/or advancing your career through further education 🚀 Enrolment onto our VSOP program: You will own a stake in SumUp’s future success 💶 A corporate pension scheme where we match up to 20% of your contributions 🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp 🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team 🚵🏾‍♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, relocation assistance, subsidised office lunches About us: Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Explore career opportunities with us and join a team driven by collaboration, innovation, and a shared vision of creating a world where everyone can build a thriving business. Discover more about our vibrant and inclusive work culture and how we work on our careers website, and follow our journey on LinkedIn and Instagram. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.