Inside Sales/ Customer Service Representative at sunsrce

McCarty Equipment, a SunSource company, is a highly recognized value-added distributer and fabricator of hose. With 17 locations across North America, we provide a wide range of hose, valves, gaskets, fittings and tools. We have the capability to provide support for all your industrial and MRO needs with a vast array of tools, hand tools, fasteners, consumables, and a factory authorized tool repair facility. Check us out! www.mccartyequipment.com  The Inside Sales/ Customer Service Representative will maintain accounts and conduct day to day activities, resolve conflict and ensure customer satisfaction. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non-standard, value added solutions; enter all sales orders and purchase orders into the operating system; and set up part numbers and manage contract files. Essential Functions • Sell industrial hose, gasket and piping products and maintain customer accounts • Take orders on the phone and over the internet • Enter orders and product quotes into the computer system • Emphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtained • Estimate delivery dates based on knowledge of production and delivery schedules and inventory • Prepares reports of business transactions in company database • Works with account managers to keep account activities up to date • Investigates and resolves customer problems with deliveries • This position is onsite and does not offer a remote work arrangement Required Education and Experience • High school diploma or equivalent • Associates degree or higher is preferred • Must possess good working knowledge of engineering principals, solid modeling, welding and fabrication. • Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, Solid works, etc. • Knowledge of industrial hose, gasket and piping required Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact [Upgrade to PRO to see contact] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).    Sun-Source | Privacy Policy #mccassc