Infrastructure Engineer at Sutherland

• Primary Skills (essential for the role) : Azure cloud certified engineer (Certification should be active) & must have hands on working administration experience on below Infrastructure areas. • Azure cloud • VMware virtualization including storage/SAN & networking • Citrix VDI & Azure AVD • Role: • Citrix VDI Platform Management: Manage, configure, and optimize Citrix VDI platforms. Apply updates and monitor system health using defined tools. Document changes and maintain logs of activities. • Azure AD / Active Directory/DHCP/DNS: Administer and support Azure Active Directory, ensuring integration with cloud-based services and on-premises applications. Manage directory services, group policies, and user authentication. Management of DHCP & DNS services. • Vulnerability & Patch Management: Perform patch management for both Windows and Linux servers, other infra-assets, ensuring timely application of patches to minimize vulnerabilities and ensure compliance with security policies & standards. Collaborate with the cybersecurity team to implement security controls, vulnerability management. • M365 Administration: Manage Microsoft 365 services including Exchange, SharePoint, OneDrive, Teams, Identity management, & security controls, ensuring availability, compliance & optimal user experience • Backup & Storage: Manage enterprise storage & backup systems operations including monitoring, capacity management & Disaster recovery support, ensuring reliable data protection, recovery and optimal performance • SSO & Federated Identity Services: Manage identity and access management systems, including Single Sign-On (SSO), federated identity, Azure AD, MFA, to ensure smooth authentication processes across various platforms, applications and systems. • VMware - Management: Administer and Manage VMware vSphere ESXI (Hosts, clusters, Datastores), vCenter and VM’s. HA DRS, Storage and Networking. VM provisioning, performance monitoring, patching, and updates, ensuring high availability, disaster recovery, and optimal resource utilization etc. • SAN/NAS – Management: Administer enterprise storage systems including provisioning, LUN management, performance monitoring & capacity management. • Azure Cloud Infrastructure Management: Administer and Manage Azure cloud infrastructure including Azure AVD Infrastructure. • Application support: Provide technical support for enterprise applications including integration, break-fix involving vendor coordination and resolution. • Incident resolution: Lead incident resolution and root cause analysis for infrastructure-related issues affecting banking operations. • Infra projects & integration activities: Engage in infrastructure projects, including new deployments, upgrades, migrations, and integrations. • End user Support: Provide support to the end users via helpdesk tickets.Documentation and Reporting: Develop SOPs and procedure documentation, prepare management reports related to infrastructure services