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SeniorFull-time
Salary Range
$33,150 - $44,850 /year
This salary is estimated based on similar roles. The actual salary may vary.
NICE is currently seeking a technical, hands-on, customer-focused Software Engineer for the Advanced Services team. Advanced Services is a multi-skilled global team responsible for value added services and product customization. Advanced Services works on customized solutions on NICE products for global customers.
You are joining as a core member of the Advanced Services development team. If you are passionate about great software development and care about the quality of your work, you should join our team!
Responsibilities:
• Design and develop quality, proficient and enterprise grade technical solutions that satisfy business requirements
• Work as part of the development team towards the application in an aggressive deadline
• Develop solid unit and integration tests according to organizational standards
• Contribute to and drive technological and architectural decisions
• Participate in reviewing design and code for other team members
• Fix bugs and care about enterprise grade quality
• Function as a subject matter expert in multiple product components
• Pro-actively contribute to process improvement activities
• Assist peer organizations with activities such as performance, scalability and reliability testing
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About Sutherland
Sutherland is a global leader in digital transformation and technology services, specializing in helping organizations navigate the complexities of modern business through innovative solutions. Headquartered in the United States, the company has established a strong presence across multiple continents, offering expertise in automation, artificial intelligence, and customer experience management. Founded in 1998, Sutherland has grown from a regional service provider into a multinational corporation, driven by a commitment to leveraging cutting-edge technology to solve real-world business challenges. The company operates at the intersection of technology and customer engagement, serving clients across various industries including financial services, healthcare, and telecommunications. Sutherland’s core offerings include robotic process automation (RPA), artificial intelligence (AI) solutions, and customer experience (CX) platforms designed to enhance operational efficiency and customer satisfaction. Their services are characterized by a focus on scalability, integration with existing systems, and measurable outcomes. Key features of their solutions include advanced analytics, omnichannel support, and bespoke consulting to tailor strategies to client-specific needs. The company primarily targets large enterprises and mid-sized businesses seeking to streamline processes, reduce costs, and improve customer interactions through technology-driven initiatives. Their solutions are particularly valued by organizations undergoing digital transformation or looking to optimize their customer service operations. Sutherland has achieved significant recognition in the industry, including multiple awards for innovation in automation and customer experience. The company is positioned as a trusted partner for businesses aiming to harness the power of AI and automation to drive growth and efficiency. A notable aspect of Sutherland’s value proposition is its emphasis on ethical AI and sustainable practices, ensuring that technological advancements align with corporate responsibility and long-term business goals. This commitment, combined with a global delivery model and a highly skilled workforce, enables Sutherland to deliver transformative results for its clients while maintaining a competitive edge in the rapidly evolving tech services landscape.
