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Onboarding Specialist | Talent Acquisition | Frontline Hiring | Sofia | Bulgaria at Sutherland
SutherlandSofia, Sofia City Province, bg·3h ago
SeniorFull-time
Salary Range
$29,835 - $40,365 /year
This salary is estimated based on similar roles. The actual salary may vary.
Sutherland is seeking a highly organized and passionate person to join us an Onboarding Specialist to support high-volume hiring for our Bulgaria region! We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! 
Job Description
As an Onboarding Specialist you'll get to:
• Review candidate and new hire documentation, ensuring validity 
• Report audit issues to TA Leader, flagging anything that does not align with program/hiring needs.
• Follow high-volume hiring processes to ensure accuracy & timeliness. 
• Request demographic information from each candidate and review/verify for complete accuracy
• Create IT and other help desk tickets in a timely manner - according to the needs of the program
• Send welcome emails to all newly hired employees along with training information
• Deliver a "white glove service" by staying closely connected to candidates/new hires, respond accordingly to clear any doubts, concerns or inquiries regarding the overall onboarding process, documentation, etc.
• Review personal information verification and offer details before the contract is sent to the candidate
• Verify and report credentials of new employees to respective teams/hiring managers.
• Review rosters with recruitment team members to ensure required headcount has been achieved.
Free to sign up. Takes 30 seconds.
About Sutherland
Sutherland is a global leader in digital transformation and technology services, specializing in helping organizations navigate the complexities of modern business through innovative solutions. Headquartered in the United States, the company has established a strong presence across multiple continents, offering expertise in automation, artificial intelligence, and customer experience management. Founded in 1998, Sutherland has grown from a regional service provider into a multinational corporation, driven by a commitment to leveraging cutting-edge technology to solve real-world business challenges. The company operates at the intersection of technology and customer engagement, serving clients across various industries including financial services, healthcare, and telecommunications. Sutherland’s core offerings include robotic process automation (RPA), artificial intelligence (AI) solutions, and customer experience (CX) platforms designed to enhance operational efficiency and customer satisfaction. Their services are characterized by a focus on scalability, integration with existing systems, and measurable outcomes. Key features of their solutions include advanced analytics, omnichannel support, and bespoke consulting to tailor strategies to client-specific needs. The company primarily targets large enterprises and mid-sized businesses seeking to streamline processes, reduce costs, and improve customer interactions through technology-driven initiatives. Their solutions are particularly valued by organizations undergoing digital transformation or looking to optimize their customer service operations. Sutherland has achieved significant recognition in the industry, including multiple awards for innovation in automation and customer experience. The company is positioned as a trusted partner for businesses aiming to harness the power of AI and automation to drive growth and efficiency. A notable aspect of Sutherland’s value proposition is its emphasis on ethical AI and sustainable practices, ensuring that technological advancements align with corporate responsibility and long-term business goals. This commitment, combined with a global delivery model and a highly skilled workforce, enables Sutherland to deliver transformative results for its clients while maintaining a competitive edge in the rapidly evolving tech services landscape.
