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SeniorFull-time
Salary Range
$33,150 - $44,850 /year
This salary is estimated based on similar roles. The actual salary may vary.
SUTHERLAND is seeking to hire technical, hands-on, customer-focused Engineers to join our Application Managed Services global team. We require professionals with a strong interest in delivering the latest Actimize solutions within a culture that promotes autonomous and productive teams.
The Software Integration Engineer role demands a high level of technical expertise and operational excellence. Key responsibilities include:
• Management of end-to-end lifecycle of Actimize-related operations across diverse client environments.
• Execution and oversight of daily batches and services for critical solutions including SAM, CDD, WLF, and IFM.
• Primary responsibility for investigating and resolving complex issues such as batch failures, database bottlenecks, and functional discrepancies.
• Implementation of process innovations and system resilience improvements, including automation of manual tasks and streamlining of report generation.
• Proactive monitoring and management of server health, memory utilization, and real-time streams to ensure optimal system performance.
• Maintenance of comprehensive documentation, incident tracking, and knowledge base contributions through the customer support portal.
• Collaboration with clients for solution upgrades, patch deployments, and system tuning in non-production environments.
• Serve as a technical liaison between client stakeholders and internal support teams, including participation in rotational on-call support as required.
• Evaluation of new requirements and translation into robust system specifications.
• Configuration, customization, and rigorous testing of solutions using SQL and Actimize software to meet stringent technical standards.
• Active participation in peer code reviews and mentoring of junior engineers.
• Provision of accurate effort estimations for upcoming projects.
• Continuous learning and articulate communication of complex technical concepts through clear diagrams and high-quality code.This position requires a dedicated approach to problem-solving, the ability to work under pressure, and a commitment to maintaining the highest standards of technical accuracy and operational efficiency.
