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Mid LevelFull-timeRustAI
Salary Range
$63,750 - $86,250 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an HR Business Partner to join Swap, the AI-native platform connecting backend operations with a forward-thinking storefront experience. This role will act as a strategic partner to business leaders and teams across the organization, ensuring that our people strategy aligns with our business goals.
Key Responsibilities
- →Partner with senior leadership and business units to understand their strategy, challenges and people needs, translating these into actionable HR initiatives.
- →Provide coaching, advice and support to managers and employees on performance management, career development, succession planning, organisational change, employee relations and more.
- →Lead or support end-to-end talent acquisition for your business areas: role design, candidate experience, hiring manager capability, and onboarding.
- →Drive performance management processes, including goal-setting, feedback, review cycles and performance improvement plans.
- →Support organisational design and workforce planning: structure, roles, spans, and ensuring we have the right resources in place for growth.
- →Foster employee engagement, retention and culture through surveys, focus groups, action planning, and initiatives that reinforce our values and our culture of accountability, collaboration and continuous improvement.
- →Oversee employee relations matters and ensure compliance with employment law and best practice, acting as the escalation point for complex issues in the UK and the Netherlands.
- →Monitor and report on key HR metrics (turnover, engagement, headcount, D&I, etc.) and provide insights that drive action.
- →Act as a change agent as we scale, ensuring our people practices evolve and remain fit-for-purpose across fast growth, international operations and cross-functional teams.
Requirements
- ✓Proven experience (typically 3-5 years) as an HR Business Partner or HR Generalist, including hands-on experience supporting teams in both the UK and the Netherlands.
- ✓Strong business acumen with the ability to partner with, challenge and influence senior leaders, tying HR initiatives directly to business outcomes.
- ✓Operationally strong and comfortable working across the full employee lifecycle in a dynamic, high-growth SaaS or tech-scale environment.
- ✓Excellent interpersonal skills with the ability to build trust, navigate ambiguity, and maintain confidentiality.
- ✓Expert knowledge of UK employment law and strong working knowledge of Dutch employment law and associated HR practices.
- ✓Experience in organisational design, performance management, succession planning and change management.
- ✓Data-driven with the ability to interpret HR metrics and turn insights into action.
- ✓Clear and effective written and verbal communication skills.
- ✓Experience working in inclusive, collaborative, remote/hybrid, and fast-paced environments, while introducing structure and discipline where needed.
- ✓Exposure to broader international operations (e.g., EMEA, US, APAC).
- ✓CIPD Level 5/7 or equivalent qualification is preferred but not essential.
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