Manual QA Engineer at Swap

Swap

London·10h ago

Mid LevelFull-timeAgileAIAPI

Salary Range

$76,500 - $103,500 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a mid–senior Manual QA Engineer to join our Returns team at Swap. This role involves ensuring stable releases in a fast-moving, AI-enabled ecommerce environment, working closely with Product Managers and engineers.

Key Responsibilities

→Drive end-to-end testing for Returns flows across UI and APIs: functional, regression, exploratory, and release validation.
→Own test design and documentation: create and maintain test scenarios, checklists, and regression suites with clear traceability to requirements.
→Partner with the Product Manager on requirements clarity: decompose user needs into testable acceptance criteria and critical user journeys.
→Organize quality work for the team: define lightweight QA process per feature, release checklist, triage routines, and quality gates for what is “ready to ship”.
→Execute technical validation: perform API checks (e.g., Postman/curl), validate payloads, logs, and data consistency; understand system behaviour well enough to isolate failures.
→Report defects with high signal: strong reproduction steps, impact, evidence, and prioritisation; verify fixes and prevent regressions.

Requirements

✓3–5 years of experience in manual QA for web products (ecommerce experience is a plus).
✓Strong test design skills: scenarios, edge cases, regression suites, and structured documentation.
✓Extreme attention to detail and strong product sense: understands user goals and can spot UX and workflow issues early.
✓Able to lead quality activities without formal authority: organizes work, drives alignment, and keeps releases under control.
✓Technical foundation: confident with API testing tools (Postman), basic SQL is a plus, and able to reason about client/server behavior and data flows.
✓Comfortable in an agile environment with Jira (or similar), and strong written communication for clear bug reports and test summaries.
✓Growth mindset: motivated to transition over time toward automation or software engineering; willing to learn scripting, CI basics, and how to turn stable manual regression into automated coverage.