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SeniorFull-timePython
Salary Range
$116,688 - $157,872 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Technical Support Specialist to join our team. This role involves assisting various departments with technical platform issues and providing support for our clients.
Key Responsibilities
- →Assist numerous departments on technical aspects of our platforms
- →Investigate and solve complex and critical cases
- →Maintain and update customer databases using SQL
- →Develop automation tools to improve system support performance
- →Provide level 2 and 3 support for clients
- →Develop and optimize internal tools
- →Provide complex database extractions for other departments
- →Coordinate with development teams to solve critical cases
- →Participate in daily IT systems monitoring
- →Join an on-call rotation for 24/7 support
Requirements
- ✓Knowledge of Oracle database and Python-based tools
- ✓SQL skills for database maintenance and operations
- ✓Ability to develop automation tools
- ✓Experience with internal systems and trading world
- ✓Willingness to participate in on-call rotation
