Onboarding & Employee Enablement Manager at Synthesia

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. THE ROLE We’re looking for an Onboarding & Employee Enablement Manager who will design and run the end‑to‑end onboarding experience at Synthesia. This role sits at the intersection of program management, learning design, and employee experience. You’ll create a structured, welcoming, and high‑impact onboarding journey that helps new hires ramp quickly while feeling genuinely excited to be here. You’ll collaborate closely with leaders across the company—especially engineering, product, and design—to ensure our onboarding programs are relevant, modern, and continuously evolving. This role is ideal for someone who combines a hospitality mindset with a technical/program management background, enjoys building systems and content (yes, lots of Synthesia videos!), and is excited about leveraging AI and automation to reinvent how companies learn and onboard. Over time, this role will expand into broader employee enablement and learning programs, shaping how Synthesia develops talent internally. WHAT YOU’LL DO Own Synthesia’s onboarding program - Design and run the end‑to‑end onboarding experience for all new hires - Ensure every new joiner quickly understands our product, culture, and how to be effective here - Focus relentlessly on reducing time to impact for new employees - Build a clear onboarding journey across the first week, month, and 90 days Create an exceptional new hire experience - Deliver a warm, thoughtful, and structured onboarding experience without overwhelming new hires - Facilitate onboarding sessions, welcome presentations, and orientation programs - Continuously gather feedback and improve the experience Build role‑specific onboarding tracks - Design tailored onboarding for managers, engineers, product managers, and product designers - Work closely with technical leaders to ensure content is meaningful and relevant Build the internal knowledge and enablement system - Create and maintain onboarding materials, documentation, guides, and playbooks - Keep onboarding content continuously updated as the company evolves - Build scalable enablement assets (videos, decks, learning modules, AI‑driven resources) Run programs that help teams succeed - Expand into broader learning and training initiatives over time - Experiment with AI‑driven learning and automation to scale internal training - Develop programs that support ongoing growth across teams Partner across the company - Collaborate with engineering, product, design, PeopleOps, and leadership - Translate technical topics into engaging learning experiences - Work with managers to help them onboard their teams effectively Craft internal communication moments - Support internal communications and company‑wide updates - Help craft and run All Hands presentations and internal storytelling moments WHO YOU ARE We’re less interested in a specific title and more interested in the mindset and capabilities. You might come from program management, engineering or technical roles, learning & enablement, product or people operations, or startup operations. Program builder mentality - You love building systems, frameworks, and programs from scratch - You’re highly organized and comfortable managing complex projects Technical fluency - You can collaborate easily with engineers and product teams - A technical or engineering background is a plus Hospitality mindset - You care deeply about the experience people have when joining a company - You know how to create moments that feel thoughtful and human Great communicator and storyteller - You love building decks, presentations, and learning content - You’re comfortable facilitating sessions and presenting to groups Builder with strong taste - You challenge the status quo and enjoy experimenting with new approaches - You’re excited about using AI to reinvent learning and onboarding Passion for AI - You’re curious about AI and excited about Synthesia’s mission - You think about how AI can change how organizations learn and communicate WHAT SUCCESS LOOKS LIKE In your first year: - New hires ramp faster and more confidently - Managers have clear frameworks for onboarding their teams - Engineering and product onboarding becomes structured and scalable - Synthesia has a best‑in‑class onboarding experience - Learning programs begin to scale using AI‑first approaches WHY THIS ROLE IS UNIQUE This isn’t a traditional HR onboarding role. You’ll be: - Designing the system that shapes how people join and learn at Synthesia - Working closely with technical teams - Experimenting with AI‑driven learning - Building something that will impact every single employee we hire