Technical Training Manager (Relocation Support Provided) at TheWonderfulCompany

About the Role

We are seeking a Technical Training Strategy & Facilitation professional to design and implement structured technical training for operator, maintenance, and technical roles across manufacturing lines. This role will focus on developing role-based skill progression models and aligning training initiatives with operational needs.

Key Responsibilities

• →Design and implement structured technical training for operator, maintenance, and technical roles across manufacturing lines
• →Develop role-based skill progression models that align with operational needs
• →Partner with Advanced Manufacturing leadership to align training initiatives with equipment upgrades, new line launches, and capital projects
• →Support the transition from informal, experience-based training to standardized competency-based learning
• →Lead the creation, standardization, and governance of Standard Operating Procedures (SOPs), Standard Work and One Point Lessons (OPLs), and equipment start-up, shutdown, and preventive maintenance standards
• →Ensure documentation is visual, easy to use, version-controlled, and audit ready
• →Capture tribal knowledge from experienced operators and technicians and convert it into formal training material
• →Maintain consistency of documentation across lines, shifts, and equipment platforms
• →Govern the Technical Learning Management Systems (LMS), ensuring compliance with safety, quality, and food safety requirements
• →Develop and manage competency matrices and skill certification programs for operators and skilled trades
• →Implement training metrics that connect learning outcomes to operational KPIs
• →Manage the technical training budget and prioritize investments based on operational impact
• →Lead the Education & Training (E&T) Pillar within the site’s Lean/TPM framework, focusing on technical autonomy
• →Supervise Technical Trainers and Subject Matter Experts (SMEs), providing coaching on instructional design and technical mentorship
• →Serve as a member of the enterprise Learning Council
• →Build a sustainable “Train-the-Trainer” model across shifts and departments
• →Develop and promote technical career pathways to improve retention and internal mobility
• →Maintain a consistent presence on the manufacturing floor to identify skill gaps and equipment-related pain points
• →Serve as a liaison between HR compliance requirements and technical manufacturing needs
• →Support audits, regulatory inspections, and continuous improvement initiatives as related to training and documentation