Managed Services Cloud Engineer - FinOps at thinkahead

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.   At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.  Roles & Responsibilities • Analyze cloud spend, usage trends, allocation accuracy, anomalies, and optimization opportunities across AWS, Azure, OCI, and/or GCP using native tooling and approved third-party FinOps platforms. • Identify, quantify, prioritize, and help drive optimization opportunities including rightsizing, idle resource cleanup, storage optimization, licensing alignment, commitment-based savings, and scheduling strategies. • Develop financially grounded findings and recommendations that translate technical observations into clear business value for engineering, finance, procurement, and operational stakeholders. • Create dashboards, reports, budgets, forecasts, showback and chargeback views, executive summaries, and recurring service review content for internal and customer-facing use. • Support cost allocation and tagging activities including governance standards, mapping logic, reporting accuracy, inherited tag strategies, and handling of non-taggable resources. • Partner with CloudOps, platform, application, finance, procurement, and client stakeholders to support implementation of recommendations and validate realized outcomes. • Support onboarding of new clients, accounts, subscriptions, projects, and billing data sources into approved FinOps tooling, reporting workflows, and governance structures. • Perform data validation and reconciliation across billing exports, connectors, cost datasets, and reporting models to improve trust in reported values. • Use spreadsheets, reporting tools, scripting, automation, and process standardization to reduce manual effort, improve repeatability, and increase delivery quality and scale. • Maintain timely ticket updates, work documentation, meeting follow-ups, and internal or customer communications in accordance with service delivery expectations. • Stay current on cloud pricing models, FinOps best practices, and service capabilities while helping refine how the organization delivers cloud cost optimization and advisory services. • Provide occasional after-hours support for client meetings, reporting deadlines, change windows, critical incidents, or urgent cost-related issues when required. • Other job duties as assigned. Qualifications • Minimum Required - Bachelor’s degree in information technology, computer science, finance, business, or a related field, or an equivalent combination of education and practical experience. • 3+ years of experience in FinOps, cloud engineering, cloud operations, infrastructure support, cloud cost management, or related disciplines. • Demonstrated experience supporting multi-account, multi-subscription, or enterprise cloud environments. • Hands-on experience with at least one major public cloud provider; strong Azure or AWS experience preferred, with GCP exposure considered a plus. • Experience using cloud cost management, billing analysis, or reporting platforms, whether native cloud tools or approved third-party solutions. • Experience in a customer-facing, stakeholder-facing, consulting, or service delivery role with responsibility for presenting findings and recommendations. • Strong analytical, spreadsheet, and problem-solving skills, with the ability to manage multiple priorities in a shared services or multi-client environment. • Preferred - Experience working in a managed services, consulting, or outsourced service delivery environment. • Experience supporting more than one public cloud provider in a FinOps or cost optimization capacity. • Relevant certifications such as FinOps Certified Practitioner, AWS, Azure, or GCP certifications. • Experience with platforms such as Harness CCM, Apptio Cloudability, CloudZero, Power BI, Tableau, SQL, Python, or PowerShell. • Experience with forecasting, budgeting, allocation methodologies, showback or chargeback models, commitment planning, and savings realization tracking. • Familiarity with ticketing and workflow platforms such as ServiceNow, Jira, or similar tools. Skills & Abilities • Strong understanding of cloud billing constructs including on-demand usage, reserved capacity, savings plans or commitments, amortization, allocation methods, and forecasting drivers. • Strong analytical skills with the ability to interpret datasets, identify trends, quantify financial impact, and convert findings into prioritized recommendations. • Ability to communicate technical and financial concepts clearly to technical, operational, procurement, finance, and executive audiences. • Strong written, verbal, and presentation skills with a professional customer-facing presence and the ability to lead recurring advisory discussions. • Ability to work independently in standard and moderately complex situations while also collaborating effectively across distributed teams, time zones, and functions. • Strong documentation, organization, and time management skills with consistent follow-through and attention to detail. • Demonstrated ownership mindset with the ability to balance competing priorities in a fast-paced multi-client environment while maintaining service quality. • Continuous improvement mindset with an interest in automation, standardization, methodology refinement, and scalable service delivery. • Ability to contribute positively to team capability, documentation quality, and knowledge sharing. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.     Why AHEAD:   Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.   We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.   USA Employment Benefits include:  - Medical, Dental, and Vision Insurance  - 401(k)  - Paid company holidays  - Paid time off  - Paid parental and caregiver leave  - Plus more! See benefits [Upgrade to PRO to see link] for additional details.    Use of AI: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.   If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at [Upgrade to PRO to see contact].    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.