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Entry LevelFull-timeGo
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
Are you the "go-to" person for your friends and family when their tech hits a snag? Do you find genuine satisfaction in solving problems and making someone’s day easier? We are looking for a proactive, self-sufficient Desktop Support Engineer to be the on-the-ground face of our IT team in New York.
At Third Bridge, we know that our global success relies on seamless technology. In this role, you’ll have be the primary support for our New York office while providing remote assistance to our growing teams in LA.
What You’ll Do
This is a front-facing, "get stuck in" role where no two days are the same. Your typical day will involve:
• Hardware: You’ll be the local expert for MacBook hardware fixes, from set up to troubleshooting.
• On-the-Ground Support: Acting as a "friendly face," you’ll triage roughly 20 tickets a day, distinguishing between a "showstopper" and standard requests.
• Meeting Rooms: Ensuring our AV kit and conference spaces are always resourced and ready for high-stakes client calls.
• User Lifecycle: Managing account creation for our excited new joiners and ensuring smooth transitions for leavers.
• Remote Collaboration: Providing world-class support for our Dallas and LA offices, ensuring consistent service across the region.
This is an essential on-site role (5 days a week) in our NYC office.
Free to sign up. Takes 30 seconds.
About ThirdBridge
ThirdBridge operates at the intersection of healthcare and technology, providing specialized consulting and advisory services to the life sciences and healthcare industries. The company leverages deep domain expertise to offer strategic insights, market intelligence, and executive-level guidance to organizations navigating complex healthcare landscapes. Founded with a mission to bridge the gap between industry knowledge and actionable strategy, ThirdBridge has established itself as a trusted partner for companies seeking to innovate and grow in a rapidly evolving sector. The company’s core offerings include expert network services, market research, and strategic consulting tailored to pharmaceutical companies, biotechnology firms, medical device manufacturers, and healthcare providers. ThirdBridge connects clients with a global network of senior executives, thought leaders, and subject matter experts who provide firsthand insights and data-driven recommendations. Its services are designed to help clients make informed decisions, accelerate product development, and identify new market opportunities. The firm primarily serves mid-to-large enterprises and venture capital firms seeking high-impact, specialized intelligence. ThirdBridge has distinguished itself through its rigorous quality standards and a network of over 25,000 verified experts across 100+ countries. The company’s ability to deliver timely, actionable intelligence has earned it a reputation as a leader in the expert network and healthcare advisory space. By combining deep industry knowledge with advanced analytical capabilities, ThirdBridge provides a unique value proposition that empowers clients to navigate regulatory challenges, optimize R&D investments, and drive sustainable growth in the healthcare sector.
