Brand and Community Manager at Thrivecart

Required Skills • Exceptional written communication skills with the ability to simplify complex information • Strong understanding of brand strategy, positioning, and storytelling • Strong sense of brand voice, tone, and audience awareness • Proven experience maintaining and scaling a brand across multiple channels • Experience managing and growing online communities • High attention to detail with a strong eye for consistency and quality • Highly organized, proactive, and comfortable owning communication without being prompted • Naturally engaged, visible, and responsive • Calm, thoughtful, and confident under pressure • Confident giving feedback while collaborating respectfully • Ability to balance creativity with commercial impact Experience and Education • Bachelor’s degree in Marketing, Communications, Branding, Business, or a related field (or equivalent practical experience) • 3–5+ years of experience in brand, community, marketing, or communications roles (SaaS or digital products strongly preferred) • Hands-on experience managing brand standards across web, product, campaigns, social, email, and community platforms • Proven experience communicating updates, timelines, or announcements to a customer audience • Experience moderating or leading an online community (SaaS, ecommerce, or creator-focused products strongly preferred) Location: UK, London/Hybrid Salary: 40k pa GBP/ $55k pa - 45k GBP/$62k pa Learn More About ThriveCart: Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include: • Commit to Excellence – We believe in delivering high-quality work and continuous improvement. • User-Focused Problem Solving – Every design should contribute to solving a real problem for our users. • Team Collaboration – We work better together, valuing input from every team member. • Growth Mindset – We embrace challenges as opportunities to learn and grow.