Account Operations Analyst at Tide

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: • Tide is available for UK, Indian, German and French SMEs • Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly • Over $300 million raised in funding • Over 2,500 Tideans globally - we’re diversity champions! • We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE TEAM: Our Finance Operations team is the collaborative engine that keeps Tide’s global financial processes running efficiently and accurately. We are a fast-paced, highly motivated group dedicated to maintaining the financial integrity of our day-to-day operations across multiple geographical locations. By joining us, you will be part of an environment where your ideas for operational enhancements are actively encouraged, and your work directly supports Tide’s rapid global scaling. ABOUT THE ROLE: We are seeking an Assistant Finance Operations Analyst to join our finance team. This role involves processing vendor invoices, managing accounts payable transactions, performing bank reconciliations, and managing the finance inbox. The ideal candidate will have some experience working in an accounts payable function in a busy finance team, be passionate about their career and eager to learn. As the Finance Operations Analyst you’ll be: • Processing suppliers invoices for various companies in our group, ensuring accurate coding and identifying errors. • Processing expense reports of our employees, ensuring compliance to internal policies and reviewing supporting documentation. • Processing bank transactions in various currencies, ensuring accurate allocation of payments and receipts. • Preparing reports as required on a regular basis. • Maintaining the finance inboxes for different companies, ensuring all communications are processed properly, and stakeholders are communicated too promptly in a friendly and effective manner. • Resolving problems with vendors, reconciling vendor statements to our ledger. • Identifying opportunities for enhancements in accounts payable and receivable processes, contributing to the organisation’s continuous improvement efforts and operational efficiencies. • Supporting the team with any ad hoc tasks and requests from the line manager. WHAT WE ARE LOOKING FOR: • Bachelor’s degree in Accounting, Finance, or a related field is preferred. • Minimum of 1-2 years of experience in accounts payable. • Proficiency in accounting software (e.g., Xero, SAP, Oracle) and proficiency using Microsoft Excel. • Strong analytical and problem-solving capabilities, with a meticulous attention to detail and accuracy. • Exceptional organisational and time-management skills, with the ability to prioritise effectively in a fast-paced environment. • Excellent verbal and written communication skills, capable of interacting professionally with internal teams and external stakeholders WHAT YOU’LL GET IN RETURN: • Competitive Compensation - competitive salary and share options • Time Off – Generous annual leave on top of bank holidays. • Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey. • Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide. • Health Insurance – Private family insurance with additional OPD coverage and top-up options. • Life & Accident Cover – Comprehensive accidental and life insurance protection. • Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops. • Volunteering & Development Days – Paid days annually for volunteering or personal growth. • Learning & Development – Annual budget for books, courses, coaching, and more. • WOO (Work Outside the Office) – Work from abroad for up to 90 days annually. • Home Office Setup – Contribution towards setting up your home office • Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement. • Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent). TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: • Tide does not charge any fees at any stage of the recruitment process. • All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. • Communication from Tide will only come from an official @tide.co email address. • Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [Upgrade to PRO to see contact] Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. 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