Onboarding Support Executive (German Speaking) at Tide

Key Responsibilities

• →Call potential members who have downloaded the Tide app but have not signed up, and guide them through the onboarding process
• →Walk potential members through our signup process, answer their questions, and use persuasion skills to convert them into Tide Members
• →Build rapport with prospective members to identify areas to upsell relatable Tide products
• →Work with the KYC team to ensure members have provided all correct documentation and troubleshoot any issues
• →Utilize upselling skills to offer a range of Tide Products to prospective leads