People Partner - Product & Engineering (Fixed Term Contract - 18 Months) at Tide

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: • Tide is available for UK, Indian, German and French SMEs • Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly • Over $300 million raised in funding • Over 2,500 Tideans globally - we’re diversity champions! • We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE TEAM: The People Partnering team at Tide plays a pivotal role in driving business success by acting as strategic advisors and coaches to leaders at all levels. We provide expert guidance on organisational design, talent development, employee relations, and engagement, ensuring a positive and high-performance culture. Embedded within the business, we use data-driven insights to shape policies, pre-empt workforce challenges, and lead high-impact initiatives that enable Tideans to do work they love. ABOUT THE ROLE: • Acting as a trusted partner to leaders up to Director level, supporting organisational design, workforce planning, performance, and engagement initiatives that enable team effectiveness and growth. • Partnering closely with managers and senior leaders to improve engagement, performance, and retention through data-informed insights and thoughtful action planning. • Leading and contributing to high-impact People projects within your client group, ensuring initiatives are delivered effectively and aligned to business priorities. • Managing a wide range of employee relations cases independently, using sound judgement to balance business needs with fairness and consistency. • Using people data (e.g. engagement, attrition, DEI, compa-ratio) to identify trends, diagnose challenges, and recommend practical solutions to stakeholders. • Supporting and executing core People processes (e.g. performance cycles, talent reviews), ensuring a high-quality and consistent experience across your client group. • Coaching managers on day-to-day people topics including performance management, team dynamics, and development, building their confidence and capability. • Supporting organisational design and talent planning conversations, ensuring teams are structured effectively for current and future needs. • Driving adoption of People initiatives by tailoring central programmes to your client group and ensuring successful rollout. • Contributing to a positive, inclusive, and high-performing culture by embedding DEI principles into people practices and decisions. WHAT WE ARE LOOKING FOR: • 4–7 years of HR Business Partnering experience, including exposure to senior stakeholders (Head of / Director level). • Experience partnering within fast-paced, technology or product-led organisations. • Strong understanding of HR fundamentals, including employee relations, performance management, and engagement practices. • Working knowledge of employment law and HR practices in relevant regions (e.g. Europe). • Ability to use people data and metrics to inform decisions and influence stakeholders. • Strong commercial awareness with the ability to connect people initiatives to business outcomes. • Confident communicator with the ability to coach, influence, and build relationships with a range of stakeholders. • Proven ability to manage multiple priorities, execute independently, and deliver high-quality work in a fast-paced environment. • Good judgement and problem-solving skills, with the ability to navigate ambiguity and complexity. • Passion for building inclusive, high-performing teams and continuously improving ways of working. WHAT YOU’LL GET IN RETURN: Our location-specific employee benefits are designed to cater to the unique needs of Tideans: • Competitive Compensation - Competitive salary. • Time Off – Generous annual leave on top of bank holidays. • Health Insurance – Private health insurance with Bulgaria Zdrave, including extra dental care. • Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops. • Volunteering & Development Days – Paid days annually for volunteering or personal growth. • WOO (Work Outside the Office) – Work from abroad for up to 90 days annually. • Home Office Setup – Contribution towards setting up your home office • Fully Covered Multi Sports Card – Granting access to hundreds of gyms and pools across Bulgaria • Monthly Food Vouchers -– Monthly food vouchers to enjoy your favorite meals with Edenred + • Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices. TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: • Tide does not charge any fees at any stage of the recruitment process. • All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. • Communication from Tide will only come from an official @tide.co email address. • Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [Upgrade to PRO to see contact] Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. 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