Senior Product Operations Manager - Global Member Experience at Tide

Tide

Bulgaria·7h ago

SeniorFull-timeRustAI

Salary Range

$66,300 - $89,700 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a Product Operations Manager to join our Member Engagement Marketing team at Tide. This role will serve as the operational backbone of our global member experience, ensuring the seamless and scalable delivery of our core platform infrastructure.

Key Responsibilities

→Lead the rollout of complex foundational updates, ensuring alignment between Engineering, Product, and Marketing teams
→Own operational performance as a data advocate, monitoring technical health and member engagement trends
→Collaborate with the Loyalty team to operationalise member engagement initiatives
→Partner with Design and Engineering to drive adoption of our Design System
→Build strong relationships between technical teams and the wider business
→Refine tools and processes for localisation, app simulations, and global feature flags

Requirements

✓5+ years of experience in product operations, programme management, or consulting within a high-growth technology environment
✓Technically curious with experience working closely with engineering and product teams
✓Logical strategist able to turn abstract goals into tangible KPIs
✓Experience with business analytics tools such as Excel, Looker, Tableau, Power BI, and SQL
✓Expert communicator able to translate complex technical roadmaps for stakeholders
✓Experience defining ambiguity, building processes from scratch, and managing complex environments