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SeniorFull-timeRustGitAI
Salary Range
$28,730 - $38,870 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a talented Senior UX Researcher to lead end-to-end research projects within the SME market at Tide. You'll deliver high-quality studies to enhance user experience and drive business growth, while supporting product stakeholders and the design team. This dynamic role involves fieldwork, data analysis, and consulting with business partners.
Key Responsibilities
- →Plan and run research activities as a hands-on practitioner
- →Work with business stakeholders to scope and prioritise research requests
- →Consult on user research methods across the business
- →Conduct moderated studies to understand customer needs
- →Apply qualitative and quantitative methods as appropriate
- →Analyse data from fieldwork and make recommendations
- →Manage external agencies for participant recruitment
- →Help identify user-driven innovations and improvements
- →Collaborate with stakeholders to synthesize business insights
- →Support design leads and product teams as a trusted advisor
- →Define standards and best practices in user research
- →Present project findings to the wider business
Requirements
- ✓4+ years of experience with diverse research methods
- ✓Strong skills in designing experiments and research questions
- ✓Proficient in behavioral analysis, data collection, and moderation
- ✓Skilled at analyzing quantitative and qualitative data
- ✓Experience working with digital product teams
- ✓Experience in retail banking or financial services is advantageous
Benefits
- ★Competitive Compensation - competitive salary and share options
- ★Time Off – Generous annual leave on top of bank holidays
- ★Parental Leave – Paid maternity, paternity, and adoption leave
- ★Sabbatical – Extended leave options after milestone years
- ★Health Insurance – Private family insurance with coverage options
- ★Life & Accident Cover – Comprehensive insurance protection
- ★Mental Wellbeing – Access to therapy sessions and workshops
- ★Volunteering & Development Days – Paid days for personal growth
- ★Learning & Development – Annual budget for courses and coaching
- ★WOO – Work from abroad for up to 90 days annually
- ★Home Office Setup – Contribution towards setup
- ★Laptop Ownership – Keep your old laptop and get a new one
- ★Snacks & Meals – Office perks with snacks and lunch
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