Account Manager at Tietoevry1

MentorMate, part of Tieto Tech Consulting, is looking for a highly skilled and motivated Account Manager, a professional who will join a project within a Telecom Team for our respectful client BICS. Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe! Grow your expertise through interacting with A-level mobile carriers from all over the world. Get your hands on the vast network with on land, underwater, and space points of presence.Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth! Tieto-BICS team has been growing since 2010… and we are looking forward to grow with you! • Develop your telecom expertise in diverse portfolio of BICS products, including Voice, Cloud, Signaling, LTE, IoT, etc. • Enjoy unmatched growth opportunities with BICS vast network and customers around the world.Tieto - BICS team has been growing since 2010… and we are looking forward to growing with you! Responsibilities • Promote and sell BICS as a leading international Messaging Hub for traffic worldwide. • Manage messaging relationships with customers within the assigned portfolio and optimize profitability across both selling and buying activities. • Perform daily monitoring of customer traffic, win-back actions, promotions, and related commercial activities. • Facilitate cross-selling opportunities with customers. • Negotiate termination rates with existing accounts to maintain competitive cost structures for outbound traffic. • Coordinate activities aimed at maximizing traffic volumes, including fraud management activities. • Monitor traffic volumes daily to prevent illegal termination, AIT, and other fraudulent activities. • Participate in and coordinate investigations of fraud cases together with customers and suppliers within the assigned portfolio. • Ensure proper implementation of commercial relations within the operational framework and support effective cooperation with internal teams. • Coordinate financial, technical, legal, and administrative matters related to the messaging business, including billing, collections, dispute resolution, and contracts.Qualifications • 3+ years of experience in Account Management, Sales, or Customer Relations. • Upper-Intermediate English level or higher. • Good analytical and negotiation skills. • Experience working with international customers. • Ability to travel abroad several times per year for conferences and business events.Personal Skills • Customer-oriented mindset. • Strong commercial aptitude. • Strong communication and interpersonal skills. • Entrepreneurial mindset and proactive attitude. • Team player with the ability to manage a large portfolio of customers. • Good organizational and problem-solving skills.