QA Engineer III at Toast

We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. Are you bready* for a change? Toast is scaling rapidly and with that growth comes an exciting new opportunity to join one of our earliest and impactful lines of business in Bangalore. We are seeking a Senior ​Quality Assurance Engineer to work within our team focused on building an industry-leading platform that helps restaurants drive guest engagement, boost retention and fuel growth. The team will help shape the future of how restaurants use technology to connect with their guests - increasingly through AI-powered tools and experiences that drive automation, personalization and smarter decision-making. You will be a key part of a high-impact, high-ownership engineering team solving complex challenges in a fast-moving product space. Your engineering leadership will be balancing technical excellence alongside a strong product mindset to solve for continuous growth within both the team and our product space. About this roll*: As a QA-III on our team, you will be: • Leading coordination with project teams to triage and reproduce defects, debug customer issues, validate fixes and support cases and align on release approvals. • Testing new features and regressions across hardware and software, including designing and executing comprehensive test plans and cases for functional, regression, integration, and system testing • Collaborating with Product, Design (UI), and Development stakeholders to understand requirements and actively participate in Agile ceremonies. • Be an awesome teammate who’s all in on collaboration and collective success. • Drive initiatives to increase automated test coverage with left shift left testing mentality and reusability, improving test efficiency through automation. • Working with QA engineers and developers to define and evolve a test automation strategy. • Keeping up to date with tools such as Jira, Confluence, Claude, TestRail, and automation frameworks, and driving their effective adoption across the team. Do you have the right ingredients*? • 6+ years of experience in Quality Assurance, working on a significant component, set of features, or a mid-size application/service. • Understanding of risk-based testing approaches and ability to work closely with product/engineering leadership on release quality decisions. • Ability to quickly learn and understand complex business logic and identify creative ways to test it. • Deep understanding of test strategies and methodologies relevant to your domain, and how to apply them effectively (e.g., API testing using Postman, web application testing across desktop, Toast hardware, and mobile apps, automated testing using Selenium, Playwright, etc.). • Continuously improve testing processes and proactively challenge the effectiveness of the existing test suite. • Build strong working relationships with team members and peers working on related software. • Strong interest in automation, with awareness of common frameworks, methodologies, and tools (including AI) Our Tech Stack From a QA perspective, you will work with tools such as Android Studio, Claude, GitHub, Postman, TestRail, Jira, Confluence, and Figma. Toast’s products span Android POS devices, backend services, and web applications, providing opportunities to test across mobile, API, and web layers. Our systems are built on a modern, service-oriented architecture using REST and GraphQL APIs, with cloud infrastructure on AWS. You’ll gain exposure to modern architectures and cloud-based systems, while building strong foundations in functional and exploratory testing. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: [Upgrade to PRO to see link] Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [Upgrade to PRO to see contact]. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.