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SeniorFull-timeAI
Salary Range
$45,968 - $62,192 /year
This salary is estimated based on similar roles. The actual salary may vary.
What are you going to do?
As a Product Manager, you work autonomously and bring structure to complex, often unstructured inputs. You clearly understand the main objectives and prioritize accordingly, ensuring your team consistently focuses on the highest-value outcomes for customers.
You actively engage with customers, analyze usage data, and translate insights into a coherent and evolving product vision. You are accountable for shaping and continuously refining this vision in alignment with company strategy, especially in a rapidly changing market environment.
The part of the product we are looking for a PM is our service evaluation suite. They are service providers and we want them to be able to understand their teams, improve their performance, learn from what is going on and prevent problems from re-occurring.
This domain requires balancing legacy systems, pre-AI solutions, and emerging AI-driven opportunities. You will need to proactively explore how AI can improve customer experience and outcomes and apply your vision to your part of the product.
Where will you end up?
In our Budapest office! You will collaborate closely with a local cross-functional development team and be part of a dedicated product organization (including UX under the CPO), working closely with a large development department. You will act as a bridge between business and technology, ensuring customer needs are clearly understood and addressed.
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About TOPdesk
TOPdesk is a leading provider of IT and facilities management solutions, specializing in streamlining operations and enhancing service delivery across various industries. Headquartered in the Netherlands, the company was founded in 1993 and has since established itself as a global player, with a strong presence in Europe and North America. TOPdesk focuses on helping organizations optimize their service desk, asset management, and project management processes through innovative software solutions that integrate seamlessly into existing workflows. The company’s main products include TOPdesk Service Desk, TOPdesk Asset Management, and TOPdesk Project, all designed to improve efficiency, visibility, and collaboration within organizations. Key features such as automated workflows, customizable dashboards, and mobile accessibility enable businesses to manage IT and facilities requests, track assets, and oversee projects with precision. TOPdesk primarily targets mid-sized to large enterprises, including IT departments, real estate managers, and project teams, offering scalable solutions that adapt to diverse organizational needs. Notable achievements include recognition as a leader in the ITSM market by independent analysts and a strong reputation for customer satisfaction. TOPdesk differentiates itself through its user-friendly interface, robust integration capabilities, and a commitment to continuous innovation. By focusing on actionable insights and process automation, the company empowers organizations to reduce costs, minimize downtime, and deliver exceptional service experiences.
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